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Arlington Nissan

Arlington Heights, IL

4.3
1,213 Reviews
Call Dealership (224) 717-3366

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,213 Reviews of Arlington Nissan

December 20, 2021

This was my first time at this Nissan. I had a good experience. Great customer service. More

by JONESKA_84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Report | Print
Dec 20, 2021 -

Arlington Nissan responded

Thank you for taking the time to leave us a review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 20, 2021

Service was excellent. Kept me updated and informed throughout. Always appreciate the lifetime car washes. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Benson Bansil, Kiah McGee
Report | Print
Dec 20, 2021 -

Arlington Nissan responded

Mike, Thank you for choosing Arlington Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 20, 2021

Quick and easy . My vehicle was check completely and they explained me all the issues and also helped me to choose which issue must be addressed More

by DAYALANDEENA180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Report | Print
Dec 20, 2021 -

Arlington Nissan responded

Dayla and Deena, We appreciate your business, Brian and our team look forward to serving you again soon!

December 15, 2021

Service department got me out in time and did terrific work. They were very friendly. More

by JEROME5982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benson Bansil
Report | Print
Dec 15, 2021 -

Arlington Nissan responded

It has been a pleasure serving you, Jerome. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2021

Service portion was excellent.Vince took very good care Service portion was excellent. Vince took very good care of me, kept me informed and explained the work to me. Only negative is that once car was do More

by dwjones7
Recommend Dealer
Yes
Employees Worked With
Vincent Sereyka
Report | Print
December 14, 2021

Not truthful about wait time and totally disrespected my time. Has a 12:30 appointment and waited until 2:30 pm and during the time period every time I asked for status of estimate I was told any minute. A More

by AFIUMETTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Omg
Report | Print
Dec 31, 2021 -

Arlington Nissan responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 13, 2021

Always quick and reliable service received, no matter if I have an appointment or as a walk-in. Staff is friendly too! I love the lifetime car washes. More

by JEANNE.FILIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Report | Print
Dec 13, 2021 -

Arlington Nissan responded

Thank you, Jeanne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 13, 2021

Sold me a 2008 Lexus with a broken Radiator! Thieves! Taking them to Court! A More

by Jongordon9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Lopez
Report | Print
Dec 30, 2021 -

Arlington Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 11, 2021

Skylar Allen was fantastic to work with! Arlington Nissan wen above and beyond to ensure I got the right car for the right price. Highly recommend!! More

by erin.sophia92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen, Bobby Clifford, Erick Aguirre, Rocco Perry, Michael Major, Jeff Malacek, Andrew Vicari
Report | Print
Dec 11, 2021 -

Arlington Nissan responded

Thank you for choosing Arlington Nissan, your feedback and rating mean a lot to us. We're glad Skylar and our team were able to help, and we hope you enjoy your new vehicle!

December 10, 2021

Great customer service from Brian who was professional, courteous and helpful. I asked for his card so I can contact him for assistance in the future as I was so pleased with the service he provided. More

by SUSANMCCABE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Weisbond
Report | Print
Dec 11, 2021 -

Arlington Nissan responded

Thank you, Susan, it's great to hear that Brian delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Nissan!

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