Arlington Nissan

I have always received good service here. They finish in a timely manner and keep me informed. a timely manner and keep me informed. More

It took a little bit longer than I was promised. Professional and knowledgeable. The waiting room was comfortable. The vehicle was clean upon return . Professional and knowledgeable. The waiting room was comfortable. The vehicle was clean upon return . More

I had a great experience with the dealer. It is my 2nd time going there fir service. I did not wait at dealer this time, my service adviser was much better this time his name was Kiah Mcgee. time going there fir service. I did not wait at dealer this time, my service adviser was much better this time his name was Kiah Mcgee. More

My car was ready ahead of schedule and the waiting room was comfortable. Love how clean they return the vehicle. was comfortable. Love how clean they return the vehicle. More

Very poor experience. The dealer advertised the vehicle at $13,323 on its website and cars.com. I contacted them via email to get more information, and eventually they sent me a breakdown of the total cos at $13,323 on its website and cars.com. I contacted them via email to get more information, and eventually they sent me a breakdown of the total cost. It was $15,930!! Then sales tax on top of that. They had added $499 for a Lojack system, $1,199 for Xzilon "car coating" and $899 in dealer "prep and doc fees." After several back and forth emails they agreed to remove the cost of the Lojack and Xzilon, and I agreed to pay the dealer fees. The salesman graciously agreed to meet me about an hour from the dealership to deliver the vehicle, saving me from driving into Chicago. I appreciated that. But when he showed up I noticed significant damage to the right rear door and quarter panel. Like it was scraped by a car backing out of a parking spot. I don't know the cost yet to repair, but I'm guessing $2,000. I had already paid for most of the car and went ahead and took it. At no time did the dealership disclose this damage. The salesman described the vehicles as being in "pristine condition", and because of the way they took the photos it was nearly impossible to see the damage. In my view this dealership is fundamentally dishonest, and I'll never again have any dealings with a Rohrman dealership. More

Brian and his Technician are trying hard to find the problem with my Nissan Frontier. I understand that these problems are hard to locate at times. Brian is great at letting me know what is going on. problem with my Nissan Frontier. I understand that these problems are hard to locate at times. Brian is great at letting me know what is going on. More

Professional, knowledgeable. Overall a good experience! I wish they offered some financing options for service work. wish they offered some financing options for service work. More

Excellent customer service, technicians very knowledgeable and friendly. Will definitely recommend this dealer to friends and family knowledgeable and friendly. Will definitely recommend this dealer to friends and family More

At this time was great service, thank you Michael for you help ,see you guys soon help ,see you guys soon More

Brian Weisbond was awesome to work with! I brought my Rogue for oil change and brake fluids replace. He always very friendly and very professional! I had such a great experience that I decided it was wor Rogue for oil change and brake fluids replace. He always very friendly and very professional! I had such a great experience that I decided it was worth sharing. The service area at this dealership was very welcoming and clean. More