Arlington Nissan
Arlington Heights, IL
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1,215 Reviews of Arlington Nissan
Never go there I won't recommend this dealer to anyone. Recently I went there to buy a vehicle. I entered the dealership around 6:30 PM and was there till 10:00 PM I won't recommend this dealer to anyone. Recently I went there to buy a vehicle. I entered the dealership around 6:30 PM and was there till 10:00 PM and they forced me to make a deal -- which was very crappy for me. They persuaded so hard that it almost felt like 'YOU HAVE TO BUY THE CAR TODAY'. All numbers they gave (like Invoice price, MSRP, etc.) were all incorrect. They lied on the face about price AND won't honor the price offered over phone or email. At the end it was pathetic experience. They forced delivered the vehicle around 10:00 PM!!!! Never go there, they will fool you with fake price and add bunch of warranty/coverage to inflate your price. More
My daughter was considering getting a lease for Nissan Altima. It is a first lease in her life, plus she looks young in her middle 20's. She visited multiple dealerships before arriving to this one, and w Altima. It is a first lease in her life, plus she looks young in her middle 20's. She visited multiple dealerships before arriving to this one, and was telling us that she could not quite trust the sales people she met and felt that they were trying to take advantage of her inexperience. That was not the case at the Arlington Nissan. She was treated with respect and a lot of patience. The pricing/quotes provided were excellent, with some great advices on her options. The main thing - she did not feel being pushed, was given time ans space. Although she ended up leasing a different car, she really appreciated her whole experience at the dealership, and would definitely come back. She highly recommends it to her friends and relatives. More
Great customer service provided. Employees are very polite and courteous. I would recommend this dealership for service or sales to anyone interested in nissan or need service on their vehicle. polite and courteous. I would recommend this dealership for service or sales to anyone interested in nissan or need service on their vehicle. More
Arlington Nissan was a pleasure to work with. Our sales associate Luther made the car buying experience a pleasurable one. Very helpful and not pushy. associate Luther made the car buying experience a pleasurable one. Very helpful and not pushy. More
I went to dealer for basic oil change and Nissan Car event in Oct. Before I went to there I called for a appointment but was told no appointment was necessary because they provide EXPRESS service. In th event in Oct. Before I went to there I called for a appointment but was told no appointment was necessary because they provide EXPRESS service. In the letter from Nissan it showed me it's a dealer express service certified. When I was there, The service man said I need to wait for 45 mins to 60 mins. It's ok. 60 mins later, when I came back I asked if my car was ready, I was told it would be ready soon. I saw my car was in the shop with emergency light on and I even didn't see there were technicians were working there. It looks like they were not busy at all and a couple of cars there with the same situations with emergency light on and no one work on it. I was waiting for another 40 mins. A guy just came in and washed my car in 5 mins then everything was down! My car was with emergency light on at least 40 mins without any service! I questioned the service guy why I had to wait for almost 1 hour and 50 mins he said at most 1 hours and why in the dealer there are so many signs show Express service. Also, it's not a rush hour, It cost about 1 hour for car wash! How much time did they really spend only car care? Oct 2013 is Nissan's Car Care Evert, I should get 100-point inspection for my car if I went to this dealer ( I received this letter and talked to service guy, he said they would do it). But I didn't receive any documents I got this service except waiting for 100 mins for Oil change. I didn’t get the full service that Nissan company promised to provide to the customer. Finally, the service guy said they didn't provide any EXPRESS Service. He is a liar and cannot explain to me why in the dealer they put so many signs for Express service to customer. His attitude was really bad. I was totally pissed off. It's a really a very bad experience here and I won't be there any more. More
My wife recently said: “Let’s get a 2014 Nissan Murano Crosscab convertible.” (I agreed b/c “Happy Wife = Happy Life.”) For me, the hard part was finding a dealer who wouldn’t screw us. So over a two wee Crosscab convertible.” (I agreed b/c “Happy Wife = Happy Life.”) For me, the hard part was finding a dealer who wouldn’t screw us. So over a two week period, I talked to five dealerships in the area. And visited two. Hands down, these guys were the best. Personable. Honest. Knowledgable. And best of all, the MOST COMPETITIVE PRICING! (Their deal was over $3,000 LESS than the other dealership I visited!!) FYI, our salesguy was Scott Goldstein and our finance guy was J.J. (If you go, tell them David and Pat say “hi.”) More
I went in with a problem on the driver front control arm and Bob Weber took my car in and was able to cover the entire bill on my gold extended warranty. He also was in the garage helping the mechanic and w and Bob Weber took my car in and was able to cover the entire bill on my gold extended warranty. He also was in the garage helping the mechanic and when he brought my car around also cleaned the vehicle himself. He went way beyond what he had to do as a service writer. I had a great experience mostly due to Bobs service. More
Super helpful and friendly. Test drove 4 cars and they were more than accommodating and cooperative with helping me find what I wanted. Great service. were more than accommodating and cooperative with helping me find what I wanted. Great service. More
Exceptional service, not only did I get a phenomenal deal on my car, but everyone was very professional and courteous and they treated me like family. on my car, but everyone was very professional and courteous and they treated me like family. More
Dear Dealer Rater, I was at the Arlington Nissan, in Dear Dealer Rater, I was at the Arlington Nissan, in Arlington Height IL last Saturday and everyone was so friendly and helpful. Sam Barcham, my s Dear Dealer Rater, I was at the Arlington Nissan, in Arlington Height IL last Saturday and everyone was so friendly and helpful. Sam Barcham, my salesperson, was very patient with me. I told him how I get very nervous when I have to make big purchases and he was kind enough to take me on 3 test drives on the the local streets as well as ease me on the highway. I felt very comfortable in all three cars I drove and was able to see the CarFax on the used cars I was interested in. I did purchase a new 2013 Nissan Sentra and they gave me a very fair price for my trade-in. I have already recommended this dealership to my sons and some of my friends. I love my new car, it drive so smooth and it looks so sleek…I really fell in love with it and appreciate the time and excellent customer service I was given at Arlington Nissan 1100 W. Dundee Rd Arlington Heights, IL 60004. Sincerely, Connie M. More