Arlington Nissan

Unorganized The sales representative was amazing However, the overall experience was not as pleasant. We waited too long to take our vehicle home. We kind of got The sales representative was amazing However, the overall experience was not as pleasant. We waited too long to take our vehicle home. We kind of got the run around with plates and paperwork. The finance person was very rude when I said I would be going through my own bank. I understand I did not purchase a new vehicle, but I believe everyone should be treated the same. Needless to say, I will not be going back to that location. More

Great service! Great service, especially when working with Al, from service dep. Talk to him and u will get what u need and when u need. I had best expiriance with A Great service, especially when working with Al, from service dep. Talk to him and u will get what u need and when u need. I had best expiriance with Al over 10 years servicing my nissans at this dealer. More

Great Customer Service! Miguel and rest of staff in past (Armand, Benson, Evan) have always taken the extra step to help me with my car repair needs. Miguel had the day off t Miguel and rest of staff in past (Armand, Benson, Evan) have always taken the extra step to help me with my car repair needs. Miguel had the day off today, but called me yesterday to say everything was taken care of on my car and that I could pick it up today when it was convenient (I was given a loaner). GREAT customer service! I also had the pleasure of meeting Nicholas Ruffolo (Service Manager) today who was super nice and totally customer service oriented! Great team! Also a shout out to the technicians who repair my car and the very cordial porters who have helped me in the past. More

New Car I just bought a Juke from Mark. Very knowledgeable, personable, and easy to work with. Got a deal in my price range. I am very happy. I just bought a Juke from Mark. Very knowledgeable, personable, and easy to work with. Got a deal in my price range. I am very happy. More

Great service, very professional, great deal Jim, Rich, and Mark were great with me and my wife. I called ahead and talked to Jim with some questions, and he called me back promptly and gave me t Jim, Rich, and Mark were great with me and my wife. I called ahead and talked to Jim with some questions, and he called me back promptly and gave me the information I requested. Once we arrived, he treated us well and with professionalism. He listened to our comments and any concerns we had, and addressed them all. We also talked to Rich, and it was clear that he and Jim were listening to us, making us comfortable with our purchase. Mark then walked us through the final paperwork methodically and without pressuring us to agree to certain options that we had no desire for. It was a great experience for us, and we are very happy with our purchase. We feel like we were treated fairly and honestly, and that we got a great deal. I highly recommend working with these guys. More

Service of 2014 Maxima The service department, especially Miguel, did a fantastic job. They got me in right on time, checked and repaired every thing that I requested, did i The service department, especially Miguel, did a fantastic job. They got me in right on time, checked and repaired every thing that I requested, did it for under the amount that I was expecting to pay. Miguel was super courteous and excellent to work with. GREAT JOB! More

Not told truth about service. Told oil change was done when Took car in for airbag replacement. Also oil change. Car there 2 months. Called twice to check & told all ready to pick up. New bag and oil change. I Took car in for airbag replacement. Also oil change. Car there 2 months. Called twice to check & told all ready to pick up. New bag and oil change. I found out oil change not done but told it was. Was very surprised. Feel like being a senior citizen they tried to put one over on me. Miguel did oil today N/C. I'll probably still come there but will question everything to be done. I read several negative replies few days ago. More

Tire Issue My lug nut key was missing and my Armada had a flat tire. Drove there and was immediately greeted by Benson who understood my frustration and took cha My lug nut key was missing and my Armada had a flat tire. Drove there and was immediately greeted by Benson who understood my frustration and took charge of the situation promptly and courteously. I was in and out within a reasonable amount of time and he turned a bad morning into a good day. He's an asset to your Dealership and his customer service went way above and beyond. More

Pleasant, professional & most of all honest. I have been searching for a new suv for about a month on-line & visiting dealerships. I found exactly what I wanted & at Arlington Nissan and didn’t g I have been searching for a new suv for about a month on-line & visiting dealerships. I found exactly what I wanted & at Arlington Nissan and didn’t get the run around. They were honest & professional to deal with. I highly recommend Tony Micelli and Mike Fields. More

Great! They were very helpful and patience with me as I drive to decide what was must for my budget. In fact, they help me find something along my budget plu They were very helpful and patience with me as I drive to decide what was must for my budget. In fact, they help me find something along my budget plus the car was very nice. Everyone was very helpful. More