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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,353 Reviews

1,353 Reviews of Arlington Heights Ford - Service Center

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October 19, 2021

I scheduled service on my 2011 Ford Fusion to address a recall for the driver's side air bag replacement. Victor checked me in during the drop off, made sure we had the correct repair scheduled, and ens More

by bjorbitking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Came in for an Oil Change without an appointment. Victor was happy to help with a smile! Got The Works - in and out without any delays. Great Service!! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Thank you Arlington Heights Ford for another great experience!!! We always appreciate the great service. More

by paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Great service staff. Easy in and out ! Service with smile and quick Thank you write More

by dcortesdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

The service department at Arlington Heights Ford is always amazing! They are thorough, knowledgeable and helpful. I always know whichever car I am bringing it they will give it their full attention a More

by Amy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

I went in for service and wes took care of me from service to rental and follow-up he is the best More

by Ninos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Tanner
October 14, 2021

Thanks for all your help. Mike did a great job dealing with the Warranty company Thanks More

by hermandavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

The service was excellent and the service man was very friendly and informitve. about what service needed to be done. More

by Dino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Even though service was extremely backed up, they were able to take care of my work truck the same day. I know they go the extra mile for everyone, but they have really always taken great care of me and More

by Jp.hulsebosch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2021

We were able to make a same day appointment for two vehicles. Service was quick and people that we encountered were pleasant. More

by schalke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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