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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,347 Reviews

1,347 Reviews of Arlington Heights Ford - Service Center

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October 31, 2021

Great service once again from a 30 years plus customer. Your new man Kevin seems like a fine young man. Keep up the good work ! More

by geesdream
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez *****, Yasmin Bahena
Nov 01, 2021 -

Arlington Heights Ford responded

Thank you so much! Kevin is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words and we look forward to working with you again soon! Sincerely, The Arlington Heights Ford Team

October 30, 2021

Good place to service and repair a car, professional service advisors, not to mention mechanics...Good luck with the job,Kevin. More

by qazco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez
Nov 01, 2021 -

Arlington Heights Ford responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Ford Team

October 29, 2021

Always gives excellent service doesn’t pressure you tells you what you need done nice people to work with More

by Tmk8311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

October 28, 2021

excellent service --- drop me off at home and picked me up when the job was finished More

by jakmstng1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Arlington Heights Ford responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Ford Team

October 27, 2021

Great experience with Mike. I think the price of an oil change is a little high. More

by Lorifab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Arlington Heights Ford responded

We are pleased to hear that you had an excellent experience with Mike. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Ford Team

October 27, 2021

I have always had a very good experience with Arlington Heights Ford, and will continue to go back, even though I have moved out of the area and must travel 100 miles r/t to get there. More

by msylvesterpeek
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Arlington Heights Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

October 26, 2021

Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Arlington Heights Ford responded

Hi Janice, and thanks for the great feedback! We're very happy that Lou was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Ford Team

October 23, 2021

Arlington heights Fort dealer ship is a great place car repaired. I've been going there for Years. If you want top notch service that's the place to go. More

by Mlearnahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Patronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Tanner, Eileen Gonzalez, Yasmin Bahena
October 23, 2021

Amazing team of service advisors! Everyone is very efficient and helpful! No surprise why they are always packed up but nevertheless they are still doing their best to provide the best possible servic More

by ABC US Express
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Tanner
October 22, 2021

Service writer very pleasant and knowledgeable. Service was done faster than expected. Good communication and very timely. More

by nanomom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
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