Arlington Heights Ford - Service Center

I’m an older person and I love the way Kevin treated me! I’m tired of the way some people treat us. Kevin was wonderful the whole time. It is a pleasure to do business with your company. You need credit for I’m tired of the way some people treat us. Kevin was wonderful the whole time. It is a pleasure to do business with your company. You need credit for how well you train your staff. Thank You very much Kevin, I’ll see you again when I get my next service. My GPS works better then the old one,I like the larger display.I always bought my cars at the Ford dealer in Lombard because my son was manager,but all my service was done with you. Looks like my new car will be purchased from Arlington Heights Ford. Thank You very much. Sondra Budish More

The service department always provides timely and courteous service. I have always been treated well and professionally. courteous service. I have always been treated well and professionally. More

Trevor did an excellent job responding to my issue.I Trevor did an excellent job responding to my issue. I have been taking my car to Arlington Heights Ford since I bought it. Trevor did an excellent job responding to my issue. I have been taking my car to Arlington Heights Ford since I bought it. More

I came in for my first service visit- just needed an oil change and tire rotation. Elliot who originally sold my Explorer to me still made sure I was taken care of. Definitely true customer service at this change and tire rotation. Elliot who originally sold my Explorer to me still made sure I was taken care of. Definitely true customer service at this dealership compared to other purchases I have made. Go see Elliott. You will not regret it! More

Ford was very helpful when I mentioned that my husband had an early appointment and I needed to leave asap. They went above and beyond to make that possible. had an early appointment and I needed to leave asap. They went above and beyond to make that possible. More

Jesus (salesman) and Anthony V. (services advisor) are two amazing team members and part of the reason we continue to visit AH Ford. Jesus has always treated us with compassion and understanding when purc two amazing team members and part of the reason we continue to visit AH Ford. Jesus has always treated us with compassion and understanding when purchasing a vehicle. Similarly, Anthony is so courteous and accommodating, even when it’s very busy or other customers are being a handful. I will continue to recommend this wonderful dealership to friends and families as long as staff like Jesus and Anthony continue to work there. More

As always AH Ford in Arlington Heights never fails to provide quality service throughout the entire establishment, took my 2019 Escape in for service and it was exceptional, friendly and fast. definitely provide quality service throughout the entire establishment, took my 2019 Escape in for service and it was exceptional, friendly and fast. definitely a great place to purchase and service your new or used Ford. Thanks service Department!.... More

Fast and easy, everyone was polite and answered any questions I had, I will definitely come back questions I had, I will definitely come back More

Got my Ford serviced today. Tony Velasco was great, he made me feel welcome and we talked about all that my car needed for the routine maintenance, and gave me some tips for saving money. It's typical of made me feel welcome and we talked about all that my car needed for the routine maintenance, and gave me some tips for saving money. It's typical of the great people working at Arlington Heights Ford. I bought my first Ford here in the 80's, and have never shopped elsewhere for a car and have always brought my cars here for service. It's great having Arlington Heights Ford right in my neighborhood. More

Great customer service by Mike. The way he handled the non-mask-wearing customer was brilliant. Thanks. non-mask-wearing customer was brilliant. Thanks. More