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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,343 Reviews

1,343 Reviews of Arlington Heights Ford - Service Center

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May 21, 2022

I was taken care of with great excellence by Tony. He got me in early and saved us money. Absolutely will be returning for future service. More

by kerryfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
May 25, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

May 21, 2022

Service department is friendly & does good work,. repairs completed in timely manor for me. Plan on coming back. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd's the best
May 25, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

May 21, 2022

Always attentive to the customers concerns about their vehicle, kept me updated on the status of my vehicle. More

by grapeape412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

May 20, 2022

Follow ups, honesty, persistence, showed overall professionalism and customer service which is a rarity in today’s world! More

by wolfjackson2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

May 17, 2022

Great and fast work. Kevin really is straight to the point and decent good price for all. More

by Czikulika24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Juarez
May 20, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 17, 2022

Victor and the AH Ford team always takes very good care of me and our 2004 Ford Mustang. It belonged to my grandfather, has very sentimental value, and is being driven by my children now. They have always More

by MBurger973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers
May 20, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

May 14, 2022

Very courteous prompt and professional as always. May one day purchase my next vehicle from here. More

by Tspat68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

May 10, 2022

Mike Waddle and the entire staff at Arlington Heights Ford did a great job for me this morning. Thank you very much! More

by JimP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

May 07, 2022

GREAT service! These guys always know how to take care of their customers. They went above and beyond for me when my car was in for repairs. This is the only dealer More

by amber.marie261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
May 11, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

May 06, 2022

Always impressed with the customer service in the service department. We are moving out of the area soon and will very much miss the service we have become accustomed to. Was unable to review Ikram Alam as More

by spp959
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikram Alam
May 11, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

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