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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,342 Reviews

1,342 Reviews of Arlington Heights Ford - Service Center

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May 31, 2022

Mike Waddle is awesome to work with! His communication is great & works with the customer. More

by Bob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 31, 2022

Good service and very nice people And it's very helpful Thank you very much More

by Arpad Fodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

May 29, 2022

Went here for the first time, and it definitely will not be the last time. More

by Redfire2v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Juarez
Jun 02, 2022 -

Arlington Heights Ford responded

Your kind words and fantastic review are greatly appreciated! Sincerely, The Arlington Heights Ford Team

May 28, 2022

I appreciate the service that Victor Villanueva provided. He always does a great job! Thanks! More

by dwberkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

May 27, 2022

I keep coming back for service for my truck and Elliott always knows how to take care of me and makes sure everything is done 100% More

by Sfeicco2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

May 26, 2022

Always great service. Anthony has taken care of my car when I come in and always does a great job. More

by Toosietool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

May 25, 2022

Was not a perfect experience. Some costly problems encountered. Needed front brakes, but also an additional cost in problems removing the calipers. More

by john.j.waechter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Arlington Heights Ford responded

John, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Ford Team

May 25, 2022

Good service. Tony was a very informative service rep, explaining everything very well. He was very helpful in getting my car able to pass the emission inspectio More

by john.j.waechter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

May 24, 2022

Jerry Hood runs a great service department, honest and respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. More

by James V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez
May 27, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

May 21, 2022

I was taken care of with great excellence by Tony. He got me in early and saved us money. Absolutely will be returning for future service. More

by kerryfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
May 25, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

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