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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,342 Reviews

1,342 Reviews of Arlington Heights Ford - Service Center

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June 15, 2022

The dealership is quite efficient and the advisor Anthony Velasco is very friendly. He works through all the issues I have in my vehicle and explains well. More

by ykhuang10101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jun 22, 2022 -

Arlington Heights Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Arlington Heights Ford Team

June 14, 2022

I’m very much appreciative of the service I was provided at the Arlington Heights Dealership. I came in for a regular oil change on my company vehicle, and also with the hope of looking into why the check e More

by mbayert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jun 17, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

June 13, 2022

Had my service done this morning. Servcing Agent Tony Wojciechowski Was on time & explained all work needed. Work was done quickly & i was notified about the charges before coming to More

by MARGARETCL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

June 11, 2022

Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow More

by krashk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Silva, Anthony Velasco
Jun 15, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

June 10, 2022

Anthony was very attentive and and responsive. No doubt I'll have service at AH Ford again. More

by lucke51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jun 15, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

June 08, 2022

Service was at a fair price. Anthony Velasco was super helpful and helped get my service done quickly. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Jun 13, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

June 07, 2022

I have dealt with Arlington heights ford since the day they were opened. I have always had nothing but great experiences! More

by Coach0228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

June 07, 2022

I've been coming there for 8 years and the customer has always been outstanding More

by Minnie10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Jun 11, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

June 04, 2022

Anthony kept me in the loop as much as possible and was very responsive to make sure the problem was fixed. Jerry also made sure we thing was okay. Overall they made a tough situation easy to handle. Thank More

by splaza17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Jun 08, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

June 01, 2022

Arlington Heights Ford gives great customer service. Anthony really took care of me. I highly recommend Arlington Heights Ford for any car service. More

by Robyn829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Jun 06, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

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