Arlington Heights Ford - Service Center

Arlington Heights Ford's service department is fantastic. The customer service of Mr. Mike Waddle in particular went above and beyond! His patience, kindness, and honest explanation of our car's issues wa The customer service of Mr. Mike Waddle in particular went above and beyond! His patience, kindness, and honest explanation of our car's issues was more than appreciated in a day when those qualities are often scarce to say the least. Thanks Mike! And thanks AH Ford! More

Very fast, very helpful service. In and out in less than 2 hours!! Great experience! In and out in less than 2 hours!! Great experience! More

Service was great ! ! Got work done quickly and even got a wash!!! Keep up the fantastic work👍🏼👍🏼👍🏼 ! Got work done quickly and even got a wash!!! Keep up the fantastic work👍🏼👍🏼👍🏼 More

I’ve been a customer of Arlington Heights Ford for many years now, and they never fail to impress me with their level of service! Special thanks to Anthony, Victor, and Jerry in the service dept…they’re a years now, and they never fail to impress me with their level of service! Special thanks to Anthony, Victor, and Jerry in the service dept…they’re always ready and willing to help! More

Under construction, a little confusing as to where to go for service as there is no counter just desks with chairs as if you are buying a car, but the employees were very helpful in explaining the process o for service as there is no counter just desks with chairs as if you are buying a car, but the employees were very helpful in explaining the process of what was going on during construction, my vehicle was completed in a reasonable time(oil change, tire rotation) More

Kevin was great! Got me in and out super fast and was great with his recommendations before I took my EDGE on a cross country drive. Got me in and out super fast and was great with his recommendations before I took my EDGE on a cross country drive. More

Everyone was awesome from start to finish! There was some confusion with the appointment and quote, and the manager honored it with no objections..Thank you so much! There was some confusion with the appointment and quote, and the manager honored it with no objections..Thank you so much! More

Worker was helpful and brought car closer to exit. It was finished in the time given me for service It was finished in the time given me for service More

The service received was excellent from beginning to end. Due to a conflict, I called the morning of my scheduled appointment to reschedule for another day. The clerk was pleasant and professional in assisti Due to a conflict, I called the morning of my scheduled appointment to reschedule for another day. The clerk was pleasant and professional in assisting me. When I brought my vehicle in for service, Anthony V. explained what would be done and stated he would call by 3 pm to provide a status update. He also stated there were several cars ahead of me but he would try to get me out the same day. True to his word, he called about 2:45pm to say my car was ready for pick up. The professionalism and service received is first rate, and I highly recommend Arlington Heights Ford for your service needs. More

Marco was very helpful with the process and easy going! Would definitely consider coming back for future car purchases. Would definitely consider coming back for future car purchases. More