Arlington Heights Ford - Service Center

Thank you for doing the bare minimum I guess. It is truly appalling that I’ve been offered a drop-off when I called in to schedule the appointment and you never gave me that. And didn’t even It is truly appalling that I’ve been offered a drop-off when I called in to schedule the appointment and you never gave me that. And didn’t even acknowledge that you couldn’t until I asked. Also, you guys have offered me a complimentary car wash and didn’t even do it. This shows how much you care about your customers. More

Victor is a wonderful advisor very knowledgeable will always come back to work with him always come back to work with him More

I have relied on the services at Arlington Heights Fort for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none for over 10 years and will continue to do so because of their friendly professional approach and customer services which is second to none More

Tony was cordial, professional and caring about my visit to the service department. Understood what my needs were and met them exactly, I will be back for sure! to the service department. Understood what my needs were and met them exactly, I will be back for sure! More

Service was professional and prompt. I had a small but important fix needed. Well handled. I had a small but important fix needed. Well handled. More

Excellent customer service from Victor Villanueva, service advisor. My 2nd of 3 free oil changes were handled quickly and I got a thorough report on the multi-point checkup from Victor afterwards. T service advisor. My 2nd of 3 free oil changes were handled quickly and I got a thorough report on the multi-point checkup from Victor afterwards. Thank you More

Elliotts customer service did not end at the time of sale! Any thing we have questions about he is more than willing to help. He follows through and follows up after it is resolved. Top notch! Would r sale! Any thing we have questions about he is more than willing to help. He follows through and follows up after it is resolved. Top notch! Would refer him to anyone in the market for a vehicle! More

Tony in service is a pleasure to deal with. He's a straight shooter. No beating around the bush with him. He's a straight shooter. No beating around the bush with him. More

Great service and completed in a timely manner the dealer and staff never let me down, thanks again and staff never let me down, thanks again More

Good and quick service. In and out fast. Very very very very very very efficient In and out fast. Very very very very very very efficient More