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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,354 Reviews

1,354 Reviews of Arlington Heights Ford - Service Center

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December 15, 2022

My husband and I have been fans of AH Ford for many years. We have always had such great service from all departments here. Today, Anthony, our service writer was fantastic. So friendly and help More

by preese326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

December 09, 2022

The whole crew was awesome and went above and beyond customer service. Specifically Anthony and Jerry Hood. More

by redicj1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Velasco
Dec 13, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

December 08, 2022

Once again, AH Ford was alway in communication with me and responsive to the needs of my vehicles service. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Arlington Heights Ford responded

Thank you for your review and business as a customer, Greg! Sincerely, The Arlington Heights Ford Team

December 07, 2022

I went into Ford, Arlington Heights today to fix a recall on my Ford Explorer. I worked with Anthony Velasco. He was amazing. He was personable, caring, & took his time to explain what work was done on my ca More

by nataliehoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
Dec 09, 2022 -

Arlington Heights Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Arlington Heights Ford Team

December 06, 2022

Victor was straight forward and to the point. Very friendly and helpful, you could not ask for more. More

by ihernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

December 06, 2022

AH Ford is a highly professional Team, servicing their customers with the utmost care and exceptional auto knowledge. They are proactive in making sure your car is safe and reliable. More

by johngolko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Barrett
Dec 09, 2022 -

Arlington Heights Ford responded

Thank you for writing this amazing review for our team! Sincerely, The Arlington Heights Ford Team

December 03, 2022

Great attitude, quick turnaround time, and fair pricing. The guys at AH Ford hit the "Trifecta" of any quality service department. I would definatly recommend them to anyone looking for service work! Great More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez
Dec 07, 2022 -

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Teddy! Sincerely, The Arlington Heights Ford Team

December 03, 2022

I can always count on AH Ford for service. I've been going there over the years and get reliable care for my vehicles, time and again. The new process and nice waiting room is even smoother. More

by Hat Trick Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Arlington Heights Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Arlington Heights Ford Team

December 03, 2022

Mike did a great job helping me pick out the right tire for my Ford Edge. I can’t wait to see how they do this winter. More

by darrelt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Arlington Heights Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Sincerely, The Arlington Heights Ford Team

December 01, 2022

Had my 7 year old battery tested at AHFORD Anthony Wojciechowski my service tech recommended a new battery he ordered the battery had it installed under an hour when it came time to pay i had enough More

by mike n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Arlington Heights Ford responded

Mike, thank you for your loyalty to our dealership and for taking the time to write this review. Sincerely, The Arlington Heights Ford Team

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