Arlington Heights Ford - Service Center

Anthony was excellent in his service. He was honest in his assessment. My ring fell down under the front seat and he tried very hard to reach it but had to take the seat off to find the r He was honest in his assessment. My ring fell down under the front seat and he tried very hard to reach it but had to take the seat off to find the ring. He told me approximately price and how long it would take. I appreciate that he knew what would need to be done and it was able to be found. It was very valuable, an engagement ring and he understood that. Appreciated his helpfulness! More

Tony and his crew were very helpful and easy to talk to. They were genuinely listening to my concerns. They fixed my car's issue quickly and professioinally. They were genuinely listening to my concerns. They fixed my car's issue quickly and professioinally. More

We took our vehicle in to Arlington Heights Ford for service. Mike Waddle saw to it that all of the work was completed perfectly. We got our vehicle back washed and when it was promised. We are a service. Mike Waddle saw to it that all of the work was completed perfectly. We got our vehicle back washed and when it was promised. We are always pleased with the service we receive at Arlington Heights Ford; we have bought many vehicles there and the service department, headed by Service Director Jerry Hood, is what separates them from the rest. More

It’s always a pleasure to talk to the Service Team. They are always willing to go out of the way for their customers. They are always willing to go out of the way for their customers. More

Honestly the best service I've received from any dealership! Anthony went above and beyond! dealership! Anthony went above and beyond! More

Like the service here it’s always fast, they are very friendly, kind and very helpful. friendly, kind and very helpful. More

Fast professional and clean facility Tony Wachovia is an awesome representative of the organization. I would not allow anyone but Arlington heights Frord work on my vehicle. awesome representative of the organization. I would not allow anyone but Arlington heights Frord work on my vehicle. More

Thank you for doing the bare minimum I guess. It is truly appalling that I’ve been offered a drop-off when I called in to schedule the appointment and you never gave me that. And didn’t even It is truly appalling that I’ve been offered a drop-off when I called in to schedule the appointment and you never gave me that. And didn’t even acknowledge that you couldn’t until I asked. Also, you guys have offered me a complimentary car wash and didn’t even do it. This shows how much you care about your customers. More

Victor is a wonderful advisor very knowledgeable will always come back to work with him always come back to work with him More

Service was professional and prompt. I had a small but important fix needed. Well handled. I had a small but important fix needed. Well handled. More