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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,349 Reviews

1,349 Reviews of Arlington Heights Ford - Service Center

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September 29, 2020

Once again, the service department was efficient and thorough. I have been using Arlington Heights Ford technicians for the last three vehicles in our household. Thanks Mike. More

by play18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Arlington Heights forward goes up and above my expectations every time and makes me feel extremely special. John JR. Tony and steve and Jerry in service make me feel like family More

by CoreyCDK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
September 26, 2020

Problem found and fixed. Got a loaner while work being done.. good communication through process. Happy with how clean the facility was in all aspects. The clean my vehicle before giving it back. More

by Jp.hulsebosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Have been bringing my cars here for 30 + years and have always had great service. The service dept is A1 in my book. They have a great team and you are always treated with respect . More

by moj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
September 22, 2020

JERRY and STEVE were great as usual.My 09 Ford was purchased at Arlington Ford and is where service has always been done. I LIVE IN THE WESTERN PART OF ELGIN. More

by jtkempfer.suevanordstrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
September 21, 2020

We have bought and serviced many cars at Arlington Heights Ford . The service dept is the reason we continue to do our business there. Steve Ver Hagen has always treated us like family and always goe More

by Renee_elbaum
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
September 20, 2020

The vehicle service team is outstanding! From the calm professional greeting through the in visit updates of time and cost to the delivery of my vehicle when the service was completed, I was again assured More

by F350 Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spiro Dimas
September 19, 2020

The service dept is the reason I continue to deal with AHFORD . Jerry, Steve and the guys are the best. Keep up the great work. More

by Perrypete526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Arnie Kosovski, Tony Guido, Steve Verhagen, David Villadonga
September 17, 2020

I would like to thank Arlington Heights Ford for the services performed on September 15, 2020. I was concerned about going anywhere during the COVID pandemic but needed my annual maintenance services as More

by RhondaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The laborer did a good job but I can’t recall his name. , Steve Verhagen
September 16, 2020

Excellent service, always on time and nice and gently staff. David was always kind in explaining the procedure and fixed on time. I appreciate their time and great service. I find out staff in this Ford More

by danielmvillalobos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Villadonga
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