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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,350 Reviews

1,350 Reviews of Arlington Heights Ford - Service Center

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November 06, 2020

5 stars says it all . Five star says it all. Five star says it all . Five star says it all. Five stars says it all. More

by ussshen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
November 06, 2020

Excellent, great job, happy with every aspect fo the service. Had a 60k mile check up all went well keep my explorer running well. Great. More

by roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Quick and easy, polite guys who took care of my needs for my vehicle without a hassle. Will be coming back again for further service. More

by Enrique prieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

The friendly and efficient service I get at Arlington Heights Ford makes me feel like a valued customer! Jerry Hood was very helpful in making my appointment and ensuring a loaner would be available. Ikr More

by sharonborstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

As always very warming, friendly and professional. Always treat me with courtesy Advises truly what's needed and repairs always are done quickly and correctly More

by chaswats3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Spiro was very helpful, professional and kept us updated on the progress of our service needs. Jerry Hood made sure everything was taken care of when we picked up our vehicle. More

by spp959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Dimas
November 03, 2020

Prompt attention to problem. Extra key made in shorter time than expected. I received appropriate assistance because of my wheelchair resulting in accessibility for me. More

by bgeverhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Chavez
October 31, 2020

Mike was great as always!!!I bring my car for six years Mike was great as always!!! I bring my car for six years and I will keep doing it the guys can get to the bottom of the problem and repair it promptl More

by maxim.geht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Victor and the AH Ford Service staff always live up to perfection with the great service they provide. I really appreciate his efforts to be thorough in his explanation of everything they found on my tru More

by Lem_carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
October 29, 2020

I was there for a factory recall. I had got a call that there was an overdue recall on my car. I guess the notice was lost in the mail. When I got to the head of the service line I was rapidly taken care a More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Waddell 801
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