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Arlington Heights Ford
Arlington Heights, IL
5,265 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 04, 2025
Elliot was friendly and personable, and we appreciated
all his help steering us through the process of buying a new car.
More
by kalel80806
Employees Worked With
November 04, 2025
Elliott did a great job assisting us with our Ford Escape
purchase. The process went very smoothly. I highly recommend working with Elliott.
More
by JTB
Employees Worked With
November 03, 2025
Jeremy Rosa, Jr.
was by far and away the best salesperson I have worked with in years. His attention to detail, patience, and expert recommendations help me narrow do
More
by bcbacxs
Employees Worked With
Dealership Inventory (312 Vehicles)
Photos & Amenities
- Instant Financing
- Express Service
- Shuttle Service
- Free WiFi
- Authorized Parts Store
- Customer Lounge Area
- Free Coffee
- Cable TV
- Television
- Vending Machines
- After Hours Drop-Off
- Home Delivery
- Quick Lube
- Rental Car Service Onsite
- Virtual Appointments
- Automated Car Wash
