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Arlington Heights Ford
Arlington Heights, IL
4,646 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,646 reviews
December 18, 2024
Great service he was really eager to help make sure everything was taken care of everything was taken care of More
by ford
Employees Worked With
December 18, 2024
Great service, professional support and knowledgeable staff. I highly recommend this location for anyone who is looking for tremendous service. staff. I highly recommend this location for anyone who is looking for tremendous service. More
by Tim
Employees Worked With
December 18, 2024
Mike was very helpful and explained exactly what work was needed. Work was done satisfactorily needed. Work was done satisfactorily More
by bnelewin
Employees Worked With
December 17, 2024
Great experience, professional and friendly associates. It made c a r buyin g a breeze! It made c a r buyin g a breeze! More
by Tyler
December 17, 2024
Drove in from an hour away and was able to workout a good deal with my trade-in and the car I purchased. Jesus Sanchez was good to deal with and felt no pressure to work out a deal. deal with my trade-in and the car I purchased. Jesus Sanchez was good to deal with and felt no pressure to work out a deal. More
by kevrol87
December 17, 2024
Friendly sales people and good environment, felt welcomed when walking in. Took the time to clean the truck. when walking in. Took the time to clean the truck. More
by Tom
Employees Worked With
December 17, 2024
Exellence service and friendly. Explain everything to me. I will come back for future service Victor Evans Explain everything to me. I will come back for future service Victor Evans More
by vicevansp47
Employees Worked With
December 15, 2024
Elliott was an absolute delight to work with. He was friendly, helpful, and pleasantly humorous. I was able to purchase my transit vehicle for my business and he gave me helpful advice on another He was friendly, helpful, and pleasantly humorous. I was able to purchase my transit vehicle for my business and he gave me helpful advice on another vehicle I have. 10/10 More
by brewpointcoffee
Employees Worked With
December 15, 2024
The dealership along with the sales team Isaiah Romano & Israel were very fair, respectable and kind. Highly recommend to anyone looking for a new or used car. Israel were very fair, respectable and kind. Highly recommend to anyone looking for a new or used car. More
by Dave
December 15, 2024
Lonnie was friendly, straight to the point and very knowledgable. We come to him for all our cars. Will be back knowledgable. We come to him for all our cars. Will be back More
by Spludvigsen
Employees Worked With
