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Arlington Heights Ford
Arlington Heights, IL
4,856 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,856 reviews
March 26, 2025
Jeremy and Israel were great to work with. Answered all of our questions and we did not feel pressured at all. Will be coming back for my next car! Answered all of our questions and we did not feel pressured at all. Will be coming back for my next car! More
by bburkhart12
March 26, 2025
Polite over the telephone and in person, took care of everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. everything that needed to be done on my vehicle and delivered my Van to my address, a job well done Trevor Metling, Thank you. More
by rbarnes8493
Employees Worked With
March 26, 2025
Great customer service from sales to finance! Dan, Elliot , and Teddy took the tine to address all my needs and wants! 10/10 Dan, Elliot , and Teddy took the tine to address all my needs and wants! 10/10 More
by Tina.gonnella
March 26, 2025
Rich Jacobsen helped me get a 2025 ford ranger thank you we will continue to do business we will continue to do business More
by Nolimitsroadside
March 25, 2025
Rich helped me get a second vehicle at a great deal thank you I will be back again you I will be back again More
by blakecoupon
Employees Worked With
March 25, 2025
Helped me out from the very start, nothing but kind and patient when it came to dealing with everything. Nothing but the best here at Arlington Heights Ford! patient when it came to dealing with everything. Nothing but the best here at Arlington Heights Ford! More
by paulkorzeniak1
March 25, 2025
Dealership has friendly employees (Jesus S. ) who don’t pressure you into any purchase. Process was quick and painless. ) who don’t pressure you into any purchase. Process was quick and painless. More
by Luke
Employees Worked With
March 25, 2025
Drew was very helpful in helping me choose my next vehicle. He got me exactly what I was looking for. Will recommend everyone to Arlington Heights Ford and to Drew. vehicle. He got me exactly what I was looking for. Will recommend everyone to Arlington Heights Ford and to Drew. More
by LLHernan
Employees Worked With
March 25, 2025
What a great experience! I purchased a vehicle from out of state and Steve Ursin was fantastic to work with. He was very attentive and made sure everything was seamless. I wo I purchased a vehicle from out of state and Steve Ursin was fantastic to work with. He was very attentive and made sure everything was seamless. I would definitely recommend calling Steve and working with Teddy in the finance department. More
by Jhirsh23
March 24, 2025
Lonnie was friendly, professional, prompt and most importantly honest. He was upfront about the sales process and efficiently walked me through the steps. I will return to buy my next car from lonni importantly honest. He was upfront about the sales process and efficiently walked me through the steps. I will return to buy my next car from lonnie More
by ek888
