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Arlington Heights Ford
Arlington Heights, IL
4,710 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,710 reviews
January 18, 2025
They were very fast when it camd to my oil change and it was much easier than last time when I came. was much easier than last time when I came. More
by Liviu
Employees Worked With
January 18, 2025
My name is Brandon came to dealership to get a van met Lonnie catalase he work the best with me he gave me the best deal no run a run was straight forward gave me the best deal Lonnie catalase he work the best with me he gave me the best deal no run a run was straight forward gave me the best deal More
by thontlin
Employees Worked With
January 18, 2025
Sam Vasco and Teddy in finance are the most professional I have ever worked with. It was so easy, quick, and seemless. They explained everything from start to finish and made me feel comfortable the entire I have ever worked with. It was so easy, quick, and seemless. They explained everything from start to finish and made me feel comfortable the entire time More
by GT
January 17, 2025
Elliott and Jose were amazing! They made everything so easy! They were very patient with us and we wouldn’t have been able to do it without them! Thank you so much! They made everything so easy! They were very patient with us and we wouldn’t have been able to do it without them! Thank you so much! More
by Chellz
January 17, 2025
I bought my past car from this dealership and based cooperation at that time I have continued to their services. cooperation at that time I have continued to their services. More
by I am him
January 17, 2025
Super nice and helpful throughout the process of buying a vehicle. Eliot helped out so much. vehicle. Eliot helped out so much. More
by sam25delgado
January 16, 2025
I brought my 2018 Fusion in for an oil change. I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from hi I was told I needed a new battery. I was reluctant but that evening I called Mike Waddle and spoke to him about it. After some reassurance from him I said I would be in the next day. I brought my car in and the new battery was installed. It's one less thing to worry about. More
by maryh1433
Employees Worked With
January 16, 2025
They were great. I had a dash warning about my tire - and a possible leak. I drove right over. Mike took the car in and fixed the tire very quickly. They are very pro I had a dash warning about my tire - and a possible leak. I drove right over. Mike took the car in and fixed the tire very quickly. They are very professional and quick service! More
by laura.figaro
January 15, 2025
They made buying a new truck easy, I would definitely recommend Arlington Heights ford to friends . Isaiah and Brian do their job well. recommend Arlington Heights ford to friends . Isaiah and Brian do their job well. More
by Ciupkastan
