Arlington Heights Ford

Warranty work Used the service department for some warranty work. From the initial phone call with them, to the drop off and pick up of the auto, everything was smo Used the service department for some warranty work. From the initial phone call with them, to the drop off and pick up of the auto, everything was smooth and easy. Friendly customer service, with constant updates, and quality work. More

Very Efficient and friendly Appreciate the help with the car set-up and technology...everyone was very customer focused and dealt with me in a very timely manner, which I also tr Appreciate the help with the car set-up and technology...everyone was very customer focused and dealt with me in a very timely manner, which I also truly appreciated... More

Great Service Really appreciate the ability to just come in for service and when available to get a loaner car. The service work and communication on the service Really appreciate the ability to just come in for service and when available to get a loaner car. The service work and communication on the service is excellent. Will definitely come back for future service. More

Caring about you and your car! Wade was very professional. Everyone at Arlington Ford cares and give you excellent service. Quick lane is quick. Less than an hour. I will conti Wade was very professional. Everyone at Arlington Ford cares and give you excellent service. Quick lane is quick. Less than an hour. I will continue you to go back. More

Efficient, fast oil change for Electra You all always get Electra ready for the open road. Thanks again for keeping her in tip top shape. Lake Superior vacation here we come! You all always get Electra ready for the open road. Thanks again for keeping her in tip top shape. Lake Superior vacation here we come! More

Easyp Sean Lane did an awesome job selling us our 2019 Escape. We gave him all our information up front we agreed on a price. Walked in took it for a test r Sean Lane did an awesome job selling us our 2019 Escape. We gave him all our information up front we agreed on a price. Walked in took it for a test ride learned about the smart Technology . Signed the papers and out the door in about 1 hour 15 minutes. This was the 3rd Vehicle I have purchased here I’ll be back. More

First Service Visit After purchasing my Ford Escape I just had my first complimentary oil change. I was done in thirty minutes and all invoved were very courteous and he After purchasing my Ford Escape I just had my first complimentary oil change. I was done in thirty minutes and all invoved were very courteous and helpful. More

The best overall dealership around It's not always the best to spend money you weren't expecting to on service for your vehicle but anyone that services us is always professional with t It's not always the best to spend money you weren't expecting to on service for your vehicle but anyone that services us is always professional with the knowledge of what work needs to be done and then quick to complete the job the right way. More

Wade was very helpful. Described the problem, they found it and described what they did and it seems to be the solution, car is running great and not an expensive fix. Described the problem, they found it and described what they did and it seems to be the solution, car is running great and not an expensive fix. More

Quick and painless As always, your service team and Wade did what we asked for and didn't shove extra work on us like other dealers like to do As always, your service team and Wade did what we asked for and didn't shove extra work on us like other dealers like to do More