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Arlington Heights Ford

Arlington Heights, IL

5.0
4,866 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,866 reviews

October 09, 2019

The service was great specially when Jerry goes out of his way for the customer, although had to go in twice to get it done right. (Not Jerry fault) More

by Gerzain
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Excellent customer service, work was done quickly as promise I've always had great experiences when dealing with AH Ford. Service department is friendly and the work is done when promised and done right. More

by Plaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Arlington Heights Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 09, 2019

Tire Blowout Had a road hazard puncture in my tire. AAA came and switched it with the mini spare in my trunk. I drove to A.H Ford and Mike Waddle asked me what More

by ford repair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2019

Quick Lane great service as usual Have only used Quick Lane services so far and have always had excellent service. Will probably purchase next vehicle from here though, however, that m More

by GNATEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MY GUY SPIRO
October 07, 2019

Professional and friendly. We needed to purchase another service vehicle fast since the existing truck was going downhill fast. Our sales rep. Lonnie found us the perfect truck More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Arlington Heights Ford responded

Reviews like yours provide encouraging feedback, John. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 07, 2019

Employees Never have any problems with any of the employees in any of the departments. They all make you feel that you are special and not only for buying a Fo More

by Mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Arlington Heights Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Arlington Heights Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

October 06, 2019

I have been dealing with Arlington Height Ford for over 20 years. I highly recommend them in all areas excellent dealership to work with always friendly and pleasant. More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliott Reichel salesman and John Guido Jr, Steve Verhagen
October 05, 2019

Excellent service every step of the way. They listen, make recommendations, and are a trusted part of my car ownership experience. I like my cars to last! Great team at AHF. More

by granthanson
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Guido, Sr.
October 05, 2019

the best all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Cindee Manaves, Steve Verhagen, Mayra Del Real, Kristel Hibben, Melissa Cazares, Wade Mikosz
Oct 07, 2019 -

Arlington Heights Ford responded

Doug, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2019

Exceeding my expectations Great no pressure sales person and a great vehicle. John Guido Jr. and supporting staff were wonderful to deal with. We took the vehicle for a nice lo More

by dirtyjeep2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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