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Arlington Heights Ford
Arlington Heights, IL
5,565 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,565 reviews
May 15, 2021
Elliott was awesome to work with !!Was extremely helpful Elliott was awesome to work with !! Was extremely helpful with my process all the way through to the purchase of my new vehicle!! I would highly re Elliott was awesome to work with !! Was extremely helpful with my process all the way through to the purchase of my new vehicle!! I would highly recommend him More
by Andy
Employees Worked With
May 15, 2021
This has been my second experience at Arlington Heights Ford and the service has been fantastic both times. Sam has made the process smooth and effortless which made for a very easy transition to my new c Ford and the service has been fantastic both times. Sam has made the process smooth and effortless which made for a very easy transition to my new car. More
by sam_pucci
May 15, 2021
I had such a great experience at Arlington heights Ford. Sam was an amazing salesmen, he was polite, funny, and never made me feel pressured to buy anything. He was really just there to help make it all go Sam was an amazing salesmen, he was polite, funny, and never made me feel pressured to buy anything. He was really just there to help make it all go smoothly. More
by Jwakawakawaka
Employees Worked With
May 15, 2021
Sam and Arlington Heights Ford was amazing to work with. Extremely smooth transaction, never felt like I was getting a bad deal or felt pressure to buy. Excellent and fair pricing and their customer service Extremely smooth transaction, never felt like I was getting a bad deal or felt pressure to buy. Excellent and fair pricing and their customer service is top notch! More
by Jwakawakawaka
May 14, 2021
Arlington Heights Ford takes care of their customers. They help them work through any challenges with financing. They also are straight shooters when it comes to their vehicles. They help them work through any challenges with financing. They also are straight shooters when it comes to their vehicles. More
by Immanuel.hartsfield
Employees Worked With
Manuel Guerrero, Jon Franklin
May 14, 2021
Sam Vasco was truly a dream to work with. He was so transparent and honest throughout the entire process. Anyone looking to buy or sell, go see Sam at AH Ford. transparent and honest throughout the entire process. Anyone looking to buy or sell, go see Sam at AH Ford. More
by kim.gross913
Employees Worked With
May 14, 2021
these guys looked after me and got me a fair deal on the vehicle i wanted . i was able to take care of most things over the phone . great service all around vehicle i wanted . i was able to take care of most things over the phone . great service all around More
by woodsp
May 14, 2021
I met jesu in Ford Arlington Heights he was a good friend and kind sales representative for Ford I will recommend him to my family and kind sales representative for Ford I will recommend him to my family More
by Miriam
Employees Worked With
May 14, 2021
This is not the first car I purchased from AH Ford, and when you come in you’ll find out why. The staff makes you feel like part of the family, listening to your needs for the right vehicle then making t when you come in you’ll find out why. The staff makes you feel like part of the family, listening to your needs for the right vehicle then making the purchase process painless. I’ve only used service a couple of times, but each time the treatment was the same as in sales. If you’re looking for a car, you won’t be disappointed. More
by det0391
Employees Worked With
Justin in Sales., Frank White
