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Arlington Heights Ford

Arlington Heights, IL

5.0
5,461 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,461 reviews

April 02, 2021

This is the 2nd Explorer I have leased through Arlington Heights Ford . The management staff is the best . They even helped me upgrade from and XLT to a 21 Platium Explorer. The only place I would ever lea More

by ereichel25
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez
April 01, 2021

George is the best! He will not leave you until you're satisfied with your purchased. An ultimately people centric person! I will surely refer him if any of my friends or families plan to buy a car in the More

by rgeonson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
March 31, 2021

Sandy was so kind and attentive. I’m so happy to be your dealer’s customer. She made me feel comfortable about the service I needed More

by Sweet-decque-bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Munoz, George Sarkisian
March 31, 2021

Great service from start to finish! I did a trade in as well and from my first call through my final signature on the paperwork, everything went very smooth. More

by BOConnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

The service was first class as usual , the car always seems to ride better after we leave the dealership, I will recommend to everyone. Thanks More

by dthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Friendly, fast service. Took the time to answer my questions and concerns. My salesman Elliott walked through all the steps of buying a new car and took care of any open issues. More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

very pleasant dealership to work with. Elliott Reichel was very knowledgeable about the cars and very kind and patient to work with Elliott spent a lot of extra time to make sure we understood all the a More

by amy.b.krueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Very good people and very good service ,n general every body’s nice n friendly in each department but n special victor , Sandy n Gabby More

by rsandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Munoz
March 26, 2021

Always leave happy and impressed :). Just came back for my first oil change after buying my first car last summer. Friendly and professional as always! More

by drewgd@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Munoz
March 26, 2021

Great communication and follow up. All promises made were kept and transaction went as planned. Frank in finance deserves 10 stars for his personality. Excellent experience. More

by PM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Saldana, Frank White
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