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Arlington Heights Ford
Arlington Heights, IL
5,704 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,704 reviews
July 09, 2021
Rob Lungin is an amazing salesman who was very knowledgeable on Ford cars and how they work. His charming positive personality was very inviting and buying a car from him was the best experience b knowledgeable on Ford cars and how they work. His charming positive personality was very inviting and buying a car from him was the best experience by far. I will be coming back to buy more cars from him in the future! More
by Justin Stark
Employees Worked With
Anthony Seamans, Robert Lungin
July 08, 2021
Great, frendly, helpful people and an overall seamless and easy process to purchase a car. Would highly recommend Arlington Heights Ford for first time or seasoned car buyers. and easy process to purchase a car. Would highly recommend Arlington Heights Ford for first time or seasoned car buyers. More
by Drew.knoechel
July 08, 2021
We love Arlington Heights Ford fir our Ford Edge. They are trustworthy and we are confident that our car is in perfect condition when we have it serviced. We would never think of going anywhere else. Toda are trustworthy and we are confident that our car is in perfect condition when we have it serviced. We would never think of going anywhere else. Today we had Jerry take care of us and he was excellent five stars fir him. He is personable helpful and has a great friendly personality especially since we were there at 7:00 am this morning. I can’t say enough about him and will ask for him the next time we need service. He is a great employee knows what he is doing and advised us well. In today’s world when everyone is in a big hurry it was refreshing that we were not rushed and he also helped us decide on the service for our Edge. Thank you Jerry and thank you Arlington Height Ford for your great customer service. Allen and Nancy Blohm Arlington Heights. More
by Nab1515
Employees Worked With
July 08, 2021
We had a great experience buying a vehicle here! Marco was very helpful in making the process as smooth as possible. We were also very happy with the inventory selection. was very helpful in making the process as smooth as possible. We were also very happy with the inventory selection. More
by Kassidy
July 07, 2021
We have bought 9 cars here through the years and have never been disappointed. Trustworthy and friendly always! Service is always exceptional. Elliot is one of a kind! Thank You AH Ford! never been disappointed. Trustworthy and friendly always! Service is always exceptional. Elliot is one of a kind! Thank You AH Ford! More
by Doodles121
Employees Worked With
July 07, 2021
Best Dearlership, for every customer need. Very friendly, and knowledge of specific accessories that the vehicle comes with. They found the car in Iowa, and brought it back here and knowledge of specific accessories that the vehicle comes with. They found the car in Iowa, and brought it back here More
by Ramprat99
July 07, 2021
Today we had a service provided by Tony Wojciechows. He was great and very helpful. We got it all done in a very short time. Great job, Tony.. So we can be. Ready for the road trip. was great and very helpful. We got it all done in a very short time. Great job, Tony.. So we can be. Ready for the road trip. More
by derywu
Employees Worked With
Tony Wojciechows
July 06, 2021
My husband and I needed to upgrade our truck. We visited a few local dealers, but we got tired of their games and searched for another dealer. We found Arlington Heights Ford, over an hour drive and in a di a few local dealers, but we got tired of their games and searched for another dealer. We found Arlington Heights Ford, over an hour drive and in a different state. When we showed up, with worked with Steve and it was such a great experience. Everyone we interacted with was professional and straight forward. It was so easy to buy our upgraded truck and trade in our used truck. When we are in the market to upgrade our other vehicle, Steve will be the first call me make. More
by amber.woyak
Employees Worked With
Steve Ursin, Joe Baez
July 03, 2021
Elliott Reichel was absolutely wonderful. There was no back and forth haggling and Elliott was trustworthy and I felt very comfortable. The process moved quickly and this was the best car purchase I made back and forth haggling and Elliott was trustworthy and I felt very comfortable. The process moved quickly and this was the best car purchase I made in a very long time. More
by Jeanie910
