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Arlington Heights Ford
Arlington Heights, IL
5,421 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,421 reviews
March 11, 2021
My experience at AH Ford was smooth and very enjoyable. I wasn't sure what vehicle to get and our salesman directed me to one I wasn't familiar with. His knowledge about it made my decision easy, from th I wasn't sure what vehicle to get and our salesman directed me to one I wasn't familiar with. His knowledge about it made my decision easy, from the test drive to signing the papers, was a smooth and fast process. The service department has been outstanding and will always be a customer at AH Ford. More
by RedST
Employees Worked With
Other Employees :
Steve Verhagen, Joe Baez
March 11, 2021
Thanks to John, Elliott and the entire crew at AH Ford. Professionalism at its finest. They worked with me to get the package that I wanted and made the whole process less stressful. Professionalism at its finest. They worked with me to get the package that I wanted and made the whole process less stressful. More
by Sstop01
Employees Worked With
March 10, 2021
Best customer service ever! I interacted with three different parties and all three of them were extremely friendly, helpful and knowledgeable. I cannot wait to go back. different parties and all three of them were extremely friendly, helpful and knowledgeable. I cannot wait to go back. More
by NicoleOleson
Employees Worked With
David Villadonga
March 10, 2021
Great, fast, professional service. Victor, my service rep was a pleasure to work with. No surprises and very accurate with estimating when my vehicle will be ready. Glad I had purchased an extended warr rep was a pleasure to work with. No surprises and very accurate with estimating when my vehicle will be ready. Glad I had purchased an extended warranty which covered most of the work. Would recommend. More
by Jpodlasek
Employees Worked With
March 09, 2021
Sales and service were very transparent on everything, especially pricing. Everyone was extremely knowledgeable about all model cars and services. I recommend this dealership to everyone! especially pricing. Everyone was extremely knowledgeable about all model cars and services. I recommend this dealership to everyone! More
by Jmirabelli1
March 08, 2021
Great service as always! Very thankful for their patience and understanding with my issues. Jerry and the crew really do a great job when it comes to taking care of my vehicle. patience and understanding with my issues. Jerry and the crew really do a great job when it comes to taking care of my vehicle. More
by ramongalvanjr
March 08, 2021
Ikram is a real pro ! He was tremendously efficient in servicing my car in an expedient manner which allowed me to get to work. Thanks very much, appreciate it ! servicing my car in an expedient manner which allowed me to get to work. Thanks very much, appreciate it ! More
by Mitch
Employees Worked With
March 08, 2021
Very Thorough and listened to my concerns regarding car maintenance due to the fact I was getting ready for a road trip and due to Covid my car had not been driven very much. maintenance due to the fact I was getting ready for a road trip and due to Covid my car had not been driven very much. More
by airspeed2000
Employees Worked With
March 06, 2021
It was a pleasure doing business with Elliot. He took care of my needs and got me what I wanted. I would do business here again. care of my needs and got me what I wanted. I would do business here again. More
by Jeff S.
March 05, 2021
I had a great experience at this dealership. I don’t usually enjoy the car buying experience but Elliot was very straight forward and never pushy. Finance manager was great as well. I would recommend th usually enjoy the car buying experience but Elliot was very straight forward and never pushy. Finance manager was great as well. I would recommend this dealership to others. More
by Will Gourley
