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Arlington Heights Ford
Arlington Heights, IL
5,579 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,579 reviews
May 19, 2021
Great service, fair and fast. Fixed a horn that failed just over a year before and did not charge me which was very fair and appropriate just over a year before and did not charge me which was very fair and appropriate More
by Tdr
May 19, 2021
Fantastic service! Easy transaction, personable, helpful, calm, knowledgeable. Appreciate the quick purchase and honesty. Happy with Lonnie, Frank, John and all the attention at AH Ford - and with the new ca calm, knowledgeable. Appreciate the quick purchase and honesty. Happy with Lonnie, Frank, John and all the attention at AH Ford - and with the new car! More
by liz.entwhistle
May 19, 2021
Manny at Arlington Heights ford was very nice and informative. He listened to us and answered all of our questions. He was very patient and knowledgeable and explained all of the advanced technology. informative. He listened to us and answered all of our questions. He was very patient and knowledgeable and explained all of the advanced technology. More
by Elm
May 19, 2021
Jerry and his team do a great job. During these challenging times of hiring in Covid it is not easy. I have been using this dealership for purchases and service for over a decade. challenging times of hiring in Covid it is not easy. I have been using this dealership for purchases and service for over a decade. More
by Don
May 19, 2021
Jesus is the best! He helped me out tremendously and made the best of a bad situation. Frank in finance was also super helpful. THANK YOU! the best of a bad situation. Frank in finance was also super helpful. THANK YOU! More
by arado17
May 19, 2021
I have always had great experiences at this dealership no matter if just an oil change or recall notice or other maintenance care needs. The service people have always taken care of us and this time Victor matter if just an oil change or recall notice or other maintenance care needs. The service people have always taken care of us and this time Victor Villanueva made sure everything "happened" in a timely manner. He was professional and called, letting us know each step along the way. We will continue coming to this dealership! More
by bah430
Employees Worked With
May 18, 2021
My family has been buying vehicles with manny since my fist born and my wife wanted a minivan and we’ve been buying with him since fist born and my wife wanted a minivan and we’ve been buying with him since More
by Ceciliajim1966
May 18, 2021
Always friendly service. I appreciate the convenience of Quick Lane, and today it was especially quick. I appreciate the "Works" coupon that was available on the website. Quick Lane, and today it was especially quick. I appreciate the "Works" coupon that was available on the website. More
by Cayman53
Employees Worked With
Justin Silva
May 18, 2021
Service Advisor Jerry was very helpful and friendly and got my problem solved in 20 min. I will take my truck to this location going forward. Had my issues at Bob Rohrman in Schuamberg. got my problem solved in 20 min. I will take my truck to this location going forward. Had my issues at Bob Rohrman in Schuamberg. More
by DCAAPULLEN
Employees Worked With
