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Arlington Heights Ford
Arlington Heights, IL
5,621 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,621 reviews
May 31, 2021
Dealership is clean, helpful and welcoming as always. Was looking for a new car and of course ended up back to AH ford. We love this place. John and Steve are awesome. our 8th car from here. 3rd this year looking for a new car and of course ended up back to AH ford. We love this place. John and Steve are awesome. our 8th car from here. 3rd this year More
by nataliemarston
Employees Worked With
Steve Ursin
May 31, 2021
I want to take the time to make sure to write this review. Elliott Reichel and John Jr have made me a ford man moving forward the professional yet personalized experience I have had was nothing less t review. Elliott Reichel and John Jr have made me a ford man moving forward the professional yet personalized experience I have had was nothing less then amazing. Moving forward any vehicle I purchase will be a ford and will have to be from Arlington Heights Ford. As for the back office work Frank was world class and made things so smooth. Overall great place to purchase a vehicle. More
by Ramirez5689
May 29, 2021
The team at Arlington Heights Ford did a great job of walking a first time car buyer through the theirs process. Not only did I have a great customer service, but the delivery of the car was top notch! walking a first time car buyer through the theirs process. Not only did I have a great customer service, but the delivery of the car was top notch! More
by ograjeda10
May 29, 2021
It was a pleasure dealing with Elliot. He really worked with us to get the best possible price. I will recommend Elliot and this dealership to my friends and family with us to get the best possible price. I will recommend Elliot and this dealership to my friends and family More
by Tom
Employees Worked With
May 29, 2021
Elliott Reichl was very helpful and worked with us on the deal. He spent the time with us and made the experience stress free. We live an hour away he was aware of that and made sure we were able to comple deal. He spent the time with us and made the experience stress free. We live an hour away he was aware of that and made sure we were able to complete the deal today More
by Melstone60
Employees Worked With
May 29, 2021
He was great in showing me all the features and so much patience. Made buying a car very easy. Great used car buying experience. Would go back and see him again. patience. Made buying a car very easy. Great used car buying experience. Would go back and see him again. More
by Jlsoloway2
Employees Worked With
Manuel Guerrero
May 29, 2021
Mr. Sanchez was extremely helpful and I will be recommending him to every one I know. Thank you to the whole team in making my car buying experience easy. recommending him to every one I know. Thank you to the whole team in making my car buying experience easy. More
by Rcaswick
Employees Worked With
May 28, 2021
My service advisor, Tony W., did a great job. He was friendly and knowledgeable. He understood the reason for my visit and explained my options depending on the diagnosis. The problem was resolved a l friendly and knowledgeable. He understood the reason for my visit and explained my options depending on the diagnosis. The problem was resolved a lot quicker than I expected based on the very busy day. More
by Tom D
Employees Worked With
Service Advisor Anthony Wojciechows
May 28, 2021
We worked with Sam Vasco and had an absolutely wonderful experience. He made sure we had all of the information necessary to make a confident and informed purchase. Cannot recommend working with Sam enough experience. He made sure we had all of the information necessary to make a confident and informed purchase. Cannot recommend working with Sam enough and we can’t wait to come back and work with him on future purchases! More
by Lindslawt
Employees Worked With
May 28, 2021
Just bought my 3rd car from Elliott. What a great buying experience once again. He is very professional and knowledgeable. I would Recommend him over and over again! Thanks again Elliott! experience once again. He is very professional and knowledgeable. I would Recommend him over and over again! Thanks again Elliott! More
by Kaylex78
Employees Worked With
