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Arlington Heights Ford

Arlington Heights, IL

5.0
5,611 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,611 reviews

May 28, 2021

Great staff, Jacob was a pleasure to work with! Very helpful & friendly. Would refer/ recommend family & friends for their next vehicle. Only thing I didn’t like was it’s a hour from my house. 🤷🏽‍♂️ More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank White
May 28, 2021

It’s my first stop for buying a vehicle. Elliott Reichel has been my salesman for my last two cars and I couldn’t be happier, no pressure sales. More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Elliott has sold us our third car. He has shown professionalism and is easy to deal with throughout the car buying process. He puts you at ease knowing your making an important purchase. More

by pagoranos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank White
May 27, 2021

I ordered a 2021 F150 and Marco & Jose handled the the process flawlessly. Kept me well informed on the order. Truck was delivered in a timely manor even with the current world situation. Very pleased wit More

by bucksnpucks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Saldana
May 27, 2021

Making the phone call to set up the appointment to picking up the truck after service was completed it was a very good experience and I will recommend to family and friends. More

by jeffroberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Gabby was very helpful and clear. The porter who drove me home was friendly and personable as was the one who picked me up and brought me back later in the day. The cost was less than I was quoted for the wo More

by D.hugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Taxer
May 26, 2021

Great fast service. 4 not 5 stars, because they forgot to check the tire pressure. It was below on all four tires when I came in and it was the same on all tires when I got home and checked the pressure. The More

by ottmincin
Recommend Dealer
Yes
Employees Worked With
George Sarkisian
May 26, 2021

Service was prompt and courteous. I was surprised that they had not run the car through their carwash. Car was purchased and most of the service was done here and always got the car back with the quick w More

by seeulater4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

It was a great experience for us to get a new Edge, this is our 2nd car from AH ford and they know what is needed for their customers, Steve Ursin is great, extraordinary and always client centric to help t More

by Sriram Krishnan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Arlington Heights Ford is the dealership you want to buy your car from. The Best and most courteous salesman around. Sam really cares about his customers. Sam has a positive “we can help you attitude” that More

by Finkster239
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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