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Arlington Heights Ford
Arlington Heights, IL
5,376 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,376 reviews
February 13, 2021
took care of issue with car for me everyone is friendly and helpful. car was done quickly,and neat job thanks been going to ah ford for 27 yrs and helpful. car was done quickly,and neat job thanks been going to ah ford for 27 yrs More
by duffycars
February 12, 2021
Always great service. Just had my car in, and David took good care of me. Jerry Hood has cultivated a solid team, and thanks for that 1 good care of me. Jerry Hood has cultivated a solid team, and thanks for that 1 More
by dwberkow
February 12, 2021
Attentive and knowledgeable service. Vehicle was ready when promised. Friendly service tech that understood my needs for service and timeframe available since the vehicle is used for work. when promised. Friendly service tech that understood my needs for service and timeframe available since the vehicle is used for work. More
by avercillo
February 12, 2021
I want to thank Elliot for his efforts in finding me the perfect used car. His dedication and efforts are very much appreciated. He went above and beyond to make sure I left a very satisfied customer. perfect used car. His dedication and efforts are very much appreciated. He went above and beyond to make sure I left a very satisfied customer. The entire staff were very friendly and helpful. I would highly recommend AH Ford. More
by Outlawmtgplanner
February 11, 2021
I had a good experience buying a new Ford Escape and trading in my previously purchased Escape with Elliot. I recommend working with Elliot, he’s honest and thorough. Even after the sale, he’s been help trading in my previously purchased Escape with Elliot. I recommend working with Elliot, he’s honest and thorough. Even after the sale, he’s been helpful with addressing any questions I had. More
by suzysdas
Employees Worked With
February 10, 2021
I went into Arlington Heights Ford and was greeted by Elliot. Elliot was very personable and I had a great time with him. It was a very clean process with no hidden fees at all. cool guy. Go see Elliot! Elliot. Elliot was very personable and I had a great time with him. It was a very clean process with no hidden fees at all. cool guy. Go see Elliot! More
by Mo.Batayneh
February 10, 2021
David, Jerry and the entire AHF service team are the best!! Always honest competent and consistently great service every time I bring in my vehicle. Thanks best!! Always honest competent and consistently great service every time I bring in my vehicle. Thanks More
by kenneth.kramer
February 07, 2021
Took my Escape in for the rear camera recall. Jerry Hood greeted us and everything went well. Jerry makes the service department an excellent place. Also spoke with Sam Vasco and bought a used truck. Sam kn greeted us and everything went well. Jerry makes the service department an excellent place. Also spoke with Sam Vasco and bought a used truck. Sam knows his stuff and always a pleasure to work with. Worked with Frank White, who is fairly new in finance and he is a great asset to AH Ford. All three are wonderful professional people. More
by Mary
February 06, 2021
Very friendly customer service! :) Fast and Efficient service as well. The employee who was helping me was very friendly and was extremely kind as well. service as well. The employee who was helping me was very friendly and was extremely kind as well. More
by pmaterko
Employees Worked With
David Villadonga
February 05, 2021
I would highly recommend Elliot and the whole team at Arlington Heights Ford! Elliot is one of the best salesman I have ever worked with. Thank you for making my car buying experience even better Elliot! Arlington Heights Ford! Elliot is one of the best salesman I have ever worked with. Thank you for making my car buying experience even better Elliot! More
by bowe470
