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Arlington Heights Ford

Arlington Heights, IL

5.0
5,621 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,621 reviews

May 31, 2021

Dealership is clean, helpful and welcoming as always. Was looking for a new car and of course ended up back to AH ford. We love this place. John and Steve are awesome. our 8th car from here. 3rd this year More

by nataliemarston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
May 31, 2021

I want to take the time to make sure to write this review. Elliott Reichel and John Jr have made me a ford man moving forward the professional yet personalized experience I have had was nothing less t More

by Ramirez5689
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank White
May 29, 2021

The team at Arlington Heights Ford did a great job of walking a first time car buyer through the theirs process. Not only did I have a great customer service, but the delivery of the car was top notch! More

by ograjeda10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Guerrero
May 29, 2021

It was a pleasure dealing with Elliot. He really worked with us to get the best possible price. I will recommend Elliot and this dealership to my friends and family More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

Elliott Reichl was very helpful and worked with us on the deal. He spent the time with us and made the experience stress free. We live an hour away he was aware of that and made sure we were able to comple More

by Melstone60
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

He was great in showing me all the features and so much patience. Made buying a car very easy. Great used car buying experience. Would go back and see him again. More

by Jlsoloway2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
May 29, 2021

Mr. Sanchez was extremely helpful and I will be recommending him to every one I know. Thank you to the whole team in making my car buying experience easy. More

by Rcaswick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

My service advisor, Tony W., did a great job. He was friendly and knowledgeable. He understood the reason for my visit and explained my options depending on the diagnosis. The problem was resolved a l More

by Tom D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Anthony Wojciechows
May 28, 2021

We worked with Sam Vasco and had an absolutely wonderful experience. He made sure we had all of the information necessary to make a confident and informed purchase. Cannot recommend working with Sam enough More

by Lindslawt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Just bought my 3rd car from Elliott. What a great buying experience once again. He is very professional and knowledgeable. I would Recommend him over and over again! Thanks again Elliott! More

by Kaylex78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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