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Arlington Heights Ford
Arlington Heights, IL
5,691 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,691 reviews
July 01, 2021
I had a wonderful experience at AH Ford. Everything went smoothly beginning with my Salesman (Marco) all the way to there Finance Manager(Joe). Very professional men. smoothly beginning with my Salesman (Marco) all the way to there Finance Manager(Joe). Very professional men. More
by Lhayes1334
July 01, 2021
Had a great experience here with Richard Jacobsen, he went way out of his way to find me the truck I wanted. Bought a 2021 F-150 with the hybrid engine which is insane to find and through his efforts an went way out of his way to find me the truck I wanted. Bought a 2021 F-150 with the hybrid engine which is insane to find and through his efforts and all of Arlington Hieghts Ford I was able to get the Truck I wanted without waiting 6-12 months!! More
by Bk88
June 30, 2021
Treated really well. Bought 2 trucks from Richard Jacobsen @ Arlington Heights Ford. The two trucks were instock. I would recommend Richard Jacobsen for future purchases. Jacobsen @ Arlington Heights Ford. The two trucks were instock. I would recommend Richard Jacobsen for future purchases. More
by Jason
Employees Worked With
June 30, 2021
They were both very respectful and kind to my mom and I. I highly recommend people that live near Arlington Heights that looking for new cars to come look at the cars! I highly recommend people that live near Arlington Heights that looking for new cars to come look at the cars! More
by tracehrgich
June 30, 2021
Lonnie and Elliott provided the best customer service we have ever received. We will recommend them & AH Ford in the future to our family & friends have ever received. We will recommend them & AH Ford in the future to our family & friends More
by Chrgich5
June 30, 2021
It was the best experience working with sam would tell anyone to go see him and he will take care of you like you have never experienced before great job sam anyone to go see him and he will take care of you like you have never experienced before great job sam More
by Kremenagospodinova
Employees Worked With
June 29, 2021
I can't say enough ab out how Mike and the rest of the staff take care of us! They are great! There has never been a need to bring the cars back for something that was overlooked or not done right! THANK staff take care of us! They are great! There has never been a need to bring the cars back for something that was overlooked or not done right! THANK YOU! More
by leshankb
Employees Worked With
June 28, 2021
Great customer service . They helped me find a vehicle that fit my personal preferences and budget. I would definitely recommend this dealer and I will be back in the future if I need another vehicle or n that fit my personal preferences and budget. I would definitely recommend this dealer and I will be back in the future if I need another vehicle or need my current vehicle serviced. More
by ArianaJ
June 28, 2021
The salesperson was courteous and informative. This made for a stress free experience. I’ll be sure to buy my next vehicle at this dealership in the future. for a stress free experience. I’ll be sure to buy my next vehicle at this dealership in the future. More
by bobrosenbarger
