Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,717 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,717 reviews
July 16, 2021
Elliot is the best! He hooked us up with best looking Explorer ST in the whole Chicagoland area! I’m definitely coming back to pick up a Ford F-150 soon! Explorer ST in the whole Chicagoland area! I’m definitely coming back to pick up a Ford F-150 soon! More
by nerdplex
Employees Worked With
July 16, 2021
Ask for Elliott! I had an amazing experience from beginning to end at this dealership. Everything was a breeze and we’re now driving away in our DREAM CAR! beginning to end at this dealership. Everything was a breeze and we’re now driving away in our DREAM CAR! More
by Vguerre29
July 16, 2021
The dealership is full of dedicated, hard workers, especially George Sarkisian. He was the car salesman who helped me out with buying my first ever car. He knew so much about not only my car, but all especially George Sarkisian. He was the car salesman who helped me out with buying my first ever car. He knew so much about not only my car, but all of the cars at the dealership. He also was very personable and helped me through the process as a first time car buyer. More
by Sara Allaire
Employees Worked With
George Sarkisian
July 15, 2021
I was in and out with Elliot Reichel in about 20 minutes, buying out my lease. It was a super easy experience and very streamlined. buying out my lease. It was a super easy experience and very streamlined. More
by riley.busche
July 15, 2021
After me the best dealer and service you can get. Used them (with one or 2 exceptions) since we bought our escape. Mike is awesome, highly recomand him them (with one or 2 exceptions) since we bought our escape. Mike is awesome, highly recomand him More
by Piki
Employees Worked With
July 15, 2021
The work performed was excellent as always. I’m informed of any work that has to be done that was not on the original work order before it is done. of any work that has to be done that was not on the original work order before it is done. More
by James Hopfauf
Employees Worked With
July 15, 2021
It was a pleasure working with Marco. He was pleasant, knowledgeable, patient while I waffled, and never pushy. Frank in finance was also very patient during my second round of waffling. In the end, a gre knowledgeable, patient while I waffled, and never pushy. Frank in finance was also very patient during my second round of waffling. In the end, a great truck, and a great buying experience. More
by JRX
July 14, 2021
Fantastic service! Great to work with!!! Would recommend to friends/family. Love our vehicle. Staff were willing to make a fair deal and do what it takes to satisfy. No pushy sales pitches. recommend to friends/family. Love our vehicle. Staff were willing to make a fair deal and do what it takes to satisfy. No pushy sales pitches. More
by Baileypopp72
July 14, 2021
Sam was very professional and courteous, always appreciating my patience. He made the buying experience a pleasant one. The process itself seemed quick and painless. appreciating my patience. He made the buying experience a pleasant one. The process itself seemed quick and painless. More
by Haack22
Employees Worked With
