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Arlington Heights Ford
Arlington Heights, IL
5,717 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 35nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past eight consecutive years being awarding for 2019-2026!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,717 reviews
July 21, 2021
Excellent customer service. Always friendly and helpful! I've been buying my cars from this dealer for years-4 Mustangs, 2 SUVs-service for all! I've been buying my cars from this dealer for years-4 Mustangs, 2 SUVs-service for all! More
by frn11
July 21, 2021
Manny was a great salesmen. He worked hard to get the deal done. He exemplified professionalism and patience and fostered our desire to make the deal. deal done. He exemplified professionalism and patience and fostered our desire to make the deal. More
by Patrick
Employees Worked With
Manuel Guerrero
July 20, 2021
I have been going to Arlington Heights Ford for over 20 years and the service department has always done a perfect job on all of my maintenance and repairs I wouldn’t go anywhere else years and the service department has always done a perfect job on all of my maintenance and repairs I wouldn’t go anywhere else More
by Jason.komis
July 20, 2021
Newer used 14 Fiesta that I cooked my key for. also discovered alignment issue that wasn't obvious the last 2.5 months.Out in 2 hours with new key and the ride is nice and tight. discovered alignment issue that wasn't obvious the last 2.5 months.Out in 2 hours with new key and the ride is nice and tight. More
by Gary S.
July 19, 2021
My salesman was a very respectful and outgoing person. I enjoyed conducting my business with him and will recommend others to Arlington Heights dealership. Thank you enjoyed conducting my business with him and will recommend others to Arlington Heights dealership. Thank you More
by luis_pena67
Employees Worked With
July 19, 2021
Always great service ..... Sam V. Is the best ! I am on my 3 Mustang from this dealership. Sam and Victor V. Have always taken good care of me and my Mustangs !!!!! my 3 Mustang from this dealership. Sam and Victor V. Have always taken good care of me and my Mustangs !!!!! More
by Cassgirl
July 19, 2021
The best dealership in north side for me!! I will always recomend this place to all my friends!! My two cars Ford in a Good Hands!! recomend this place to all my friends!! My two cars Ford in a Good Hands!! More
by Sashka53
Employees Worked With
Other Employees :
Tony Guido, Anthony Wojciechowski
July 17, 2021
We brought my car in the night for a passenger seat that had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call t had a broken electronic seat back. I received a call by mid morning saying they had the part and would call when work was completed. I got the call two hours later saying my car was ready for pick up! Easy drop off and pick up as always! More
by Parsue57
Employees Worked With
Wes Tanner
July 17, 2021
I have been very pleased with the service department since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision since I purchased my car in 2013. This week was the first time I had Wesley take care of me. He was very professional and helped me make a decision on which tires to purchase. He also took the time to write down directions on how I could get my rebate. He said I could call him if I had any questions when going online to register for the rebate. His quiet, pleasant personality made my experience a very nice one. I would definitely recommend this employee to my friends. More
by stomporows
Employees Worked With
Wes Tanner
