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Arlington Heights Ford
Arlington Heights, IL
4,856 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,856 reviews
December 26, 2019
Oil change Everything from perfect from start to finish. Nice people to deal with and I feel they deal with me honestly. Can’t ask for more than that. Everything from perfect from start to finish. Nice people to deal with and I feel they deal with me honestly. Can’t ask for more than that. More
by garybehrends
Employees Worked With
Casandra Arcos
December 26, 2019
Excellent service from sales Great sales and service! My wife and I are very pleased with the F150 and Rich was a true professional. The sales process was easy and much quicker t Great sales and service! My wife and I are very pleased with the F150 and Rich was a true professional. The sales process was easy and much quicker than we anticipated. More
by RC64
December 26, 2019
Excellent Service We are always pleased when we bring our vehicles in for service. Friendly, quick service every time! Everyone we encounter at Arlington Heights Ford We are always pleased when we bring our vehicles in for service. Friendly, quick service every time! Everyone we encounter at Arlington Heights Ford is great. More
by barb-reese
December 24, 2019
Ryan was very knowledgeable on the Edge and all it's working. Any questions I had he explain the answer in laymens terms. Ryan was also understanding and patient Jim Nash working. Any questions I had he explain the answer in laymens terms. Ryan was also understanding and patient Jim Nash More
by JIM
Employees Worked With
Other Employees :
Steve Verhagen, Wade Mikosz, Ryan Livingston
December 23, 2019
we went in our sales man was great . no problems they explained every detail about the car we bought. in the past at other dealers they would never take the time to go over every detail about the car they explained every detail about the car we bought. in the past at other dealers they would never take the time to go over every detail about the car. the team at Arlington heights ford was great. More
by melissatripoli
Employees Worked With
elliott reichel
December 23, 2019
Best place to buy a used or new Ford.....very knowledgeable sales and service staff. 6th vehicle I have purchased there. Sent lots of family and friends there. knowledgeable sales and service staff. 6th vehicle I have purchased there. Sent lots of family and friends there. More
by Jarmusz1
December 23, 2019
Excellent customer service ! I never need to make an appt for routine service and they get me in and out quickly Would highly recommend Arlington Heights ford I have been coming there for over 20 years for routine service and they get me in and out quickly Would highly recommend Arlington Heights ford I have been coming there for over 20 years More
by mszurgot
Employees Worked With
Wade Mikosz
December 20, 2019
Victor no longer with AH Ford? I just found out Victor is no longer at AH. I'm disappointed, I'm not sure if I'll come back, he was much better to deal with than the others I've see I just found out Victor is no longer at AH. I'm disappointed, I'm not sure if I'll come back, he was much better to deal with than the others I've seen and talked to. More
by Dan D.
Employees Worked With
Victor Martinez
December 20, 2019
Smooth Cindee made everything easy and seamless. Paper work and everything else was taken care of before I got to the dealership. All I had to do was sign an Cindee made everything easy and seamless. Paper work and everything else was taken care of before I got to the dealership. All I had to do was sign and pay for the vehicle then drive away. More
by dbrungraber
Employees Worked With
Cindee Manaves
December 19, 2019
Best dealership service department and advisors! AH Ford has excellent service advisors and service personnel. The best I have ever worked with at a dealership. My go to trusted advisors for service AH Ford has excellent service advisors and service personnel. The best I have ever worked with at a dealership. My go to trusted advisors for service. More
by tread64
