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Arlington Heights Ford
Arlington Heights, IL
4,856 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,856 reviews
January 06, 2020
The salesman had expert product knowledge and friendly atmosphere. It was a no pressure transaction which was appreciated. The large choice of vehicles made it easy to select the perfect fit. atmosphere. It was a no pressure transaction which was appreciated. The large choice of vehicles made it easy to select the perfect fit. More
by Sauger57
Employees Worked With
Neal Snyder
January 05, 2020
Quick check-in. Friendly. Able to have tech road tested vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. More
by Mark M
January 05, 2020
awesome as always I have been dealing with Arlington Heights Ford for the pas 20 plus years, As always I am treated with great respect and like a member of the family, I have been dealing with Arlington Heights Ford for the pas 20 plus years, As always I am treated with great respect and like a member of the family, Both in the sales and in the service dept. I Have and will continue to recommend this dealership to all of my friends and family. More
by ldsouth
Employees Worked With
Other Employees :
Arnie Kosovski, Tony Guido, Steve Verhagen, Wade Mikosz
January 04, 2020
Great service team. Never had a problem with anything after a service visit there. They are always thorough in checking out the whole vehicle there after a service visit there. They are always thorough in checking out the whole vehicle there More
by wwells4574
January 04, 2020
Everything was great.Very friendly.So glad I bought car Everything was great. Very friendly. So glad I bought car here. Will definitely send family /friends there. A very good experience over all... Than Everything was great. Very friendly. So glad I bought car here. Will definitely send family /friends there. A very good experience over all... Thank you More
by Jeankenn62
Employees Worked With
Jeff Reckards, Tony Guido
January 03, 2020
I brought my truck in on a very busy service day. As always was greeted politely and was taken care of quickly and efficiently. The service writers are terrific. No baloney. I never feel lied to or inti always was greeted politely and was taken care of quickly and efficiently. The service writers are terrific. No baloney. I never feel lied to or intimidated ( as I have at other brand service centers) More
by Magredcoat
Employees Worked With
Neal Snyder, Steve Verhagen, Wade Mikosz
January 03, 2020
Great family owned dealership Family atmosphere throughout. Welcoming and friendly staff and honest and straightforward pricing. Quality work in the service department and no upsel Family atmosphere throughout. Welcoming and friendly staff and honest and straightforward pricing. Quality work in the service department and no upsell. Would recommend to anyone. More
by markbilek
Employees Worked With
Steve Verhagen
January 03, 2020
Consistently the best service — setting the bar for all others. Worth going a little out of my way to get the AH Ford treatment. Thank you! others. Worth going a little out of my way to get the AH Ford treatment. Thank you! More
by scottjackman
January 02, 2020
Great experience Quick service and pleasant attitude of service writer. Work was promised to be done within one hour and the vehicle was pulled around finished in 57 Quick service and pleasant attitude of service writer. Work was promised to be done within one hour and the vehicle was pulled around finished in 57 minutes...I was watching. Great job. More
by Diceman
Employees Worked With
Other Employees :
Gal at quick lane...I think her name was Cassandra
