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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

January 28, 2012

We have bought 7 cars from A.H. Ford and have recommended them to friends and family. The people and the service are what keep us coming back again and again. Thank you for a great experience again and aga More

by janicep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Guido Jr. & Sr., Jerry Hood, John Guido, Sr.
December 24, 2011

I went in to purchase a 2008 Ford Escape after having called in to inquire about them. After hearing a price and a car that I thought was good, I drive out - 46 miles, one way - to go see it. I meet the More

by thesonataguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Martinez
December 12, 2011

I recently purchased a car from Arlington Heights Ford I recently purchased a car from Arlington Heights Ford and the car buying experience was excellent!!! In my opinion, the staff at this Dealership dem More

by RCA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cassie Smith, Steve Ursin
July 20, 2011

My boyfriend and I went to go look at a Range Rover that we had seen on Autotrader. We really had no intentions of buying a vehicle that day. When we got there we were approached very quickly to be able t More

by RangeRover1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Booko
July 07, 2011

Bad, bad customer service. Went there yesterday with my mom to check on buying new Ford Escape. Had a feeling that the guy is totally ignoring us. While we were looking at the car he was just standing ther More

by katarzyna0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not and do not want to remember.
April 02, 2011

It was indeed a pleasure being serviced by these three gentlemen during my search for a unit that would pull my new boat. All were quite professional during our negotiations and extended "Star Qualit More

by Skollmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Jacobsen, Bob Jakubowski, Dan Martino
March 31, 2011

The car we purchased was in excellent condition and we received full documentation of its service and history. The price was negotiated fairly and with no "drama". It was cleaned and filled with $25 of More

by kdoyle196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lopiccolo, David McElroy
March 14, 2011

Great place to do business. My cousin and I went looking for a used Ford Edge. They had just what we wanted. The dealership is neat and clean, and all of the people there were very friendly and nice. I will More

by Fordie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
January 07, 2011

They were very helpful. I had many questions about purchasing a car since it would be my first. But I spoke with Cassie and she helped me with the right car! I was very happy with all the people at th More

by peeperz1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cassie Smith
January 04, 2011

Great deal on a used car for my son, and with service after the sale. The car my son purchased had a great price advertised on the internet, which we did not think they would be able to improve upon, bu More

by freerichee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Guido Jr., Tony Guido, Calvin Knutsen, Tony Guido
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