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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

December 14, 2012

Very good customer service. Everyone was nice to deal with. They gave me a good deal on my car and held it for a day for me. Overall, it was a good experience. More

by mattmandernach
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Jakubowski
November 09, 2012

Our request to find the perfect vehicle to fit our unique needs, was not an easy task...thank you for standing behind your reputation and making my wife now very happy! Your "team" obviously backs you up ver More

by gollay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rodriquez
October 29, 2012

great salesman and excellent service. i was very happy with my purchase of a 2013 ford explorer and i would recommend any friends or family to the dealership More

by amd0330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : steve urslin
October 19, 2012

I was dreading the ordeal of buying a car and in fact had walked away from another dealer in the area. This all changed from the moment I contacted Arlington Heights Ford. I contacted them online - they re More

by jwcraig11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Jakubowski, John Rodriquez, John Rodriguez
October 19, 2012

I live 1.5 hours from dealer so I wanted info and asked if the vehicle had a third row and DVD player because those were a must and I didnt want to waste time. They said it had a DVD player and third row More

by wttlhunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty, Cassie, Howard, Vince, Arnetta
August 17, 2012

The perfect Auto Dealership in Town! I will buy my next car too from them and also suggest my friends and relatives to buy from them. Their customer service is just excellent! More

by Keyur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priston
August 17, 2012

I priced around and ahford had the best price. I asked for a Carfax and they give Auto check. Thinking they where the same I accepted and was told No Accidents. After 1 month and looking for a better pric More

by TonyInIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
a few
July 16, 2012

One of the few dealerships I visited in my quest for a used Mustang where the dealer did not immediately "bend me over" in their quest to squeeze every last nickel out of the deal. I was very pleased with More

by johnnyC604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston, Harold, John
June 21, 2012

Good price for a hard to find Raptor truck that was available on the lot. John Guido Jr. Is super friendly and made the transaction for this hard to find truck very easy and at a fair price. Steve Ambr More

by Jkgrossi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Ambrose, John Guido Jr., Big Dave, Arnie or Artie, Arnie Kosovski, Steven Ambrose
March 15, 2012

We bought our first car the night before we were married. While I have bought many cars before arlington height ford I never felt the need or wanted to go back. At Arlington Heights Ford I am always glad we More

by Alice
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Neal Snyder, Keith in service, John Guido Jr., Neal Snyder