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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

October 25, 2013

The quality of leadership and ownership displayed by your associates is remarkable. Everyone who helped us thru the process of buying our new vehicle were courteous and knowledgeable. You should be proud More

by bfiduccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 22, 2013

My fiancé and I visited Ford looking to lease a new Ford Escape. Steven and the Ford team made it all a very smooth process. We felt that our ideas and concerns were listened to and did not feel pressu More

by kristacarlson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 11, 2013

We found Arlington Heights Ford to be a great place to purchase a new vehicle. They were willing to work with us on price and timing. They explained the history and features of our car thoroughly. We were More

by hmdeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 06, 2013

This review is probably going to sound like it was written by an AH Ford employee, but let me assure you it was not. While my current vehicle was across the street being serviced, I decided to wal More

by MTRAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Martin Bloomberg, Manuel Guerrero
August 03, 2013

Sam and Lonnie were great. That got us exactly what we asked for even though they needed to do an extensive search. They never tried to direct us to another vehicle and did get us the exact car we wanted More

by sean63
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
July 24, 2013

I am very happy with my car but I was not happy with the service I received one at the Ford dealership in Arlington Heights. First off when I talk to them over the phone I asked if there were any road rash More

by BadgerGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Bloomberg
May 26, 2013

I called the dealership to replace an existing SUV, they helped me clarify the vehicle I wanted and the options I wanted, then I stopped in the dealership to confirm I wanted this type of vehicle. Next the More

by davidpoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Guido, Jr. Steve Ursin, Victor Martinez, Michael Rodriguez, John Rodriguez, John Rodriguez, Victor Martinez
April 17, 2013

Purchasing a new car at Arlington Heights Ford was the most pleasant car buying experience we have ever had. Everyone was customer focused, friendly and not at all pushy. They found the exact car we were More

by jdstolz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sordia
February 25, 2013

I recently purchased a 2009 Ford Mustang at Arlington Heights Ford and my experience was "white collar" as I like to put it. Throw away the rough blue collar stereotypes associated with going to buy a n More

by jlscop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Martinez, Martin Bloomberg, Victor Martinez
January 17, 2013

we needed a new car, Michael Ayoub did an outstanding job of recommending the new car we needed & met our budget. We highly recommend Arlington Heights Ford as number one place to shop for great service. More

by lindallarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Ayoub & John Guido, Jr
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