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Arlington Heights Ford

Arlington Heights, IL

5.0
4,539 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,539 reviews

February 20, 2015

Purchased Used Lexus RX-300 My wife and I purchased a Used Lexus RX-300 from AHFord. We Had a Great Experience! Thank You for your wonderful hospitality and service. More

by mbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 18, 2015

As Painless as Painless Can Be! My son and I had been looking for a car for the past week and on this particular day almost 7 hours! We walked into Arlington Heights Ford exactly 5 More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rodriguez, Justin Silva
February 16, 2015

Second Time Purchaser from AH Ford Excellent buying experience again. Nicholas went out of his way to make sure everything went smoothly. Spent time going over everything in the truck, More

by AjaibR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Rodriguez, Arnie Kosovski, Nicholas Calaranan, Mayra Del Real
January 13, 2015

Great experience. Jeff was very friendly and informed. He did not seem pushy like some other sales people are. We had offers from other dealers, but Jeff's personality More

by NewFordFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
January 12, 2015

Second Ford Explorer Purchase I purchased my second Ford Explorer from Victor Martinez on 1/31/14. Victor has done a great job with earning my trust and I enjoy the new Explorer. More

by VonHeyse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Martinez
January 06, 2015

Knowledgeable Buying my Fusion from Jesus Sanchez was great experience. He was knowledgeable and extremely accommodating. It was a great experience from beginning More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Guido
December 12, 2014

Simple My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took ex More

by saluki2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristy Cassara , John Rodriguez
December 05, 2014

Smooth Dana helped me and my wife go through the the car buying process smoothly and made sure that we underatood everything before we purchased. His servic More

by london09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rodriguez
November 26, 2014

great first car buying experience Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions More

by Amy Vojta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 25, 2014

Very Satisfied Customer of a Ford Fusion Hybrid When my husband first came in to look at what was available with a trade in of our 2012 Ford F150, he was unsure of what way to go - whether used or n More

by Skfredrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Ambrose
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