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Arlington Heights Ford

Arlington Heights, IL

5.0
4,539 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,539 reviews

October 20, 2015

Helpful Sales department s exceptional (Thanks Steve Ursin). Thanks to Jerry Hood for quickly resolving a problem. I would recommend Arlngton Heights Ford to More

by Steve V and Kevin N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Verhagen
August 30, 2015

BEST Dealership ever!! I just purchased two new cars in one week. Working with this dealership could not have been easier. Everyone is friendly and honest. !! (Yes, honest More

by Camerasue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Verhagen
August 15, 2015

John Guido Jr. was extremely helpful. A+ I have met multiple Ford dealers and was totally impressed with John. I initially went to Arlington Heights Ford b/c I heard they were the largest Fo More

by cgallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 12, 2015

Excellent Experience I came in from an internet based ad and the dealership honored the pricing, no switch bait like other places, and then they explained everything about More

by newmustangowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Reckard
August 07, 2015

The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to More

by Formerdetroiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Silva
July 29, 2015

Just what she needed My wife was having issues with her 2014 Ford Focus and was informed that there was a backlog on the part and it would take some time to repair under w More

by heybusdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Verhagen, Tony Proskey
July 24, 2015

Proper meet and greet , and proffesional maner They save my emotional health from bad treat ive experienced one day before. Manager talked to me on the phone really freandly and with proffesiona More

by ronin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 17, 2015

2015 Ford Escape Titanium Purchased this Escape from Chris Holloway, with initial assistance from Bob Jakubowski, and my experience could not have been better. Chris' apprecia More

by car rater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Holloway, John Rodriguez
July 11, 2015

See Justin Silva! Justin was great! He is very easy going and easy to work with. He is extremely knowledgeable and had all the answers to all of my questions. He was a More

by Cameron321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Silva
July 04, 2015

Thoroughly Rewarding I was introduced to AH Ford through my son. I came in to look and walked out with a new Fusion. The dealership personnel that assisted me were all to More

by rotkopf123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Guido, Sr.
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