Arlington Heights Ford
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 4,539 reviews
Justin is fantastic! Tha I just bought a car through Justin it's Arlington Heights Ford. Justin is very professional and very honest and knowledgeable about vehicles. Than Tha I just bought a car through Justin it's Arlington Heights Ford. Justin is very professional and very honest and knowledgeable about vehicles. Thank you for going above and beyond to help me and my husbands cR purchase at Arlington Heights Ford a success! More
Thank You Brian Gerhardt and AH Ford Giving 5 stars for Brian and AH Ford for their amazing customer service - Brian was very knowledgeable when it came to finance and worked with our str Giving 5 stars for Brian and AH Ford for their amazing customer service - Brian was very knowledgeable when it came to finance and worked with our strict budget. His timely responses were very much appreciated so we could better plan our day with a 14 month old! More
Great service I was new to this dealership as the one I purchased from was on strike. I called and spoke with Wade, he was very knowledgeable and took care of my ap I was new to this dealership as the one I purchased from was on strike. I called and spoke with Wade, he was very knowledgeable and took care of my appointment quicker than I expected. He even set me up with a car to use. I have found a new service home and dealership thanks to his hard work! More
Good service Good people to work with had problems at the beginning, but all work out great. Everyone was always ready to help. Thank you have a great season. Good people to work with had problems at the beginning, but all work out great. Everyone was always ready to help. Thank you have a great season. More
Service Department The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. The Service Director Jerry Hood truly go's the extra mile for the customer at this dealership. I highly recommend them for all of your service needs. More
Very Sleazy Place...stay away! Classic Bait and Switch! Went for internet pricing...got a good deal from Cassie. She said the car was on the lot, made an appointment to come in to s Classic Bait and Switch! Went for internet pricing...got a good deal from Cassie. She said the car was on the lot, made an appointment to come in to see the car and close the deal. Turns out the car wasn't on the lot and the deal was a lie! These sleazy characters tried to increase the price less than 24 hours after Cassie made the deal. Cassie, of course, did not show her face. We thought we were coming home with a new car but instead came home feeling like we "dodged a bullet"...so lucky not to deal with the dishonest people at this dealership. More
My Only Car Dealer for 27 Years! I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He I bought a Ford Contour here in 1989 and had such a great experience I've never gone anywhere else. Neal Snyder has sold me my last several cars. He's been so helpful and HONEST. I check out prices on the Internet as most of us do now before visiting and he's always matched or even beaten the prices I've found. The service department is great also. If you're interested in a Ford, no reason to go elsewhere. More
unhappy customer never was I treated like xxxx in all my life. brought my car in for service talked to wade he tried selling all kinds of things my car just had done never was I treated like xxxx in all my life. brought my car in for service talked to wade he tried selling all kinds of things my car just had done elsewhere then when I told him no he was rude and mean to me to the owner of ArlingtonHeights ford you just lost a customer because of wade More
excellent service! I have been bringing my Lincolns to Arlington Heights Ford for years. The service department, and Wade, have never let me down. Top notch service al I have been bringing my Lincolns to Arlington Heights Ford for years. The service department, and Wade, have never let me down. Top notch service always! More
Hassle Free My 1997 Ford Explorer had lasted me 20 years and was it willing to give me 2 more years by passing the Emissions test in JUNE2015, but I My 1997 Ford Explorer had lasted me 20 years and was it willing to give me 2 more years by passing the Emissions test in JUNE2015, but I was curious about its trade in value. I felt completly nervouse and anxious not knowing was to expect when I walked into the show room. I was greeted by my previous service manager Nick, now a Sales Rep, and everything changed from that moment on. Not only did the team of AHF meet my expectations but I honestly felt they exceeded them. They answered my concerns right away, test drove the cars I wanted to see and really listened to my needs as a customer. I will recommend them always and with great satisfaction. I really appreciate everything the AFH team did for me for making this next step in my life come true . Thank you !!! Nick, Frank, Arnie and John for helping me achieve my goal for 2015. God Bless each one of you for all you have done. I hope this sincere token of appreciation reaches every single on of you. Mike Waddle keep up the great work you do, thank you too. More