Back

Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

Directions

Filter Reviews By Type

Showing 4,501 reviews

November 26, 2014

great first car buying experience Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions More

by Amy Vojta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 25, 2014

Very Satisfied Customer of a Ford Fusion Hybrid When my husband first came in to look at what was available with a trade in of our 2012 Ford F150, he was unsure of what way to go - whether used or n More

by Skfredrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Ambrose
November 17, 2014

Ford Edge I purchased a certified car from this dealership over the phone. They were able to find a car that was not even listed for sale yet and gave me a terr More

by Jonathon Lebovitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 07, 2014

Worth the Drive We drove over an hour and a half for that right used car. Found the right one on an Internet search. One quick email plugged us into a very enjoyable More

by 4280le
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis Lira, John Rodriguez
October 23, 2014

Satisfied Customer Car buying is not my cup of tea. Salesman Mr Michael Rodriguez went above an beyond to make this a smooth process. Very satisfied with our 2014 Ford More

by ladycece10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rodriguez
October 22, 2014

Car buying experience If my computer was working correctly I would've gone five stars the whole way down. It was one of the best car buying experience as I have ever had. T More

by Golf1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 29, 2014

2014 Ford Escape My boss got a great deal and loves the new company car. Justin provided great service and Cassie provided great customer service. Overall was a great More

by lisakra86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Silva
September 26, 2014

Simply the best, better than all the rest. I love doing business with Arlington Heights Ford. Rich Jacobson is our salesman who, over the years, has earned our trust and confidence. We, our s More

by Eyrle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Verhagen
September 17, 2014

Great Experience! I had a great experience! The salesman (Jeff Rechards) and the finance person were great they took the time to walk me through everything. I didn't fe More

by nenah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Rechards, Arnie Kosovski, Tony Guido
September 05, 2014

Very Satisfied Customer! I am very pleased with my new Ford Edge and the customer service my wife and I received from Sean Lane. He went the extra mile to explain the features More

by donviecelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Lane
...
445
...