Arlington Heights Ford
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 4,501 reviews
Very helpful. Would buy from them again. Purchased a used 2011 Ford Flex from AH Ford 3/7/15. We found the exact car my wife was looking for and inquired about the car online. We scheduled Purchased a used 2011 Ford Flex from AH Ford 3/7/15. We found the exact car my wife was looking for and inquired about the car online. We scheduled an appointment with Luis to go look at the car the next day. Before we left I called and Mayra verified the car was still on the lot for us since we were going to be making over an hour drive to see it. When we got there we were met by Victor right away. The car was already pulled up to the front of the lot waiting for our test drive. After a quick negotiation they matched the best trade quote I had and we signed the agreement. More
The Best Place to Purchase your next New or Used Vehicle! The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to th The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to the service department, since then I have purchased other vehicles new and used and have always been very satisfied with the price and quality of all of them. This is a dealership that knows how to guide there customers through the purchase of a vehicle with exceptional class and professionalism If you are in the market for a vehicle new or used this is definitely the place to go. More
Purchased Used Lexus RX-300 My wife and I purchased a Used Lexus RX-300 from AHFord. We Had a Great Experience! Thank You for your wonderful hospitality and service. My wife and I purchased a Used Lexus RX-300 from AHFord. We Had a Great Experience! Thank You for your wonderful hospitality and service. More
As Painless as Painless Can Be! My son and I had been looking for a car for the past week and on this particular day almost 7 hours! We walked into Arlington Heights Ford exactly 5 My son and I had been looking for a car for the past week and on this particular day almost 7 hours! We walked into Arlington Heights Ford exactly 5 minutes before they closed and, although I'm sure Justin and the manager really wanted to go home, they were extremely nice! We actually found a car, and a car that both my son and I both loved, in about 10 minutes time! I put a small deposit down and we went back the next day, financed and drove off with the car that was truly meant to be ours! And then last week my son lost his keys in the snow and Justin got ahold of the previous owner of the car, who happened to have an extra key, and drove it to our home! How about THAT for service?!!! More
Second Time Purchaser from AH Ford Excellent buying experience again. Nicholas went out of his way to make sure everything went smoothly. Spent time going over everything in the truck, Excellent buying experience again. Nicholas went out of his way to make sure everything went smoothly. Spent time going over everything in the truck, especially setting up my Bluetooth and going through the features in the My Ford Touch. I had been looking at another Ford dealer a few days prior and kept getting a run around on vehicle availability and being pressured to pretty much sign on the dotted line before they would even bring in a vehicle for me to look at. I got bounced back and forth between the Internet sales group and different salesmen. I’m glad I walked away and remembered my previous buying experience with AH Ford. You’ll see me again on my next purchase as well. More
Great experience. Jeff was very friendly and informed. He did not seem pushy like some other sales people are. We had offers from other dealers, but Jeff's personality Jeff was very friendly and informed. He did not seem pushy like some other sales people are. We had offers from other dealers, but Jeff's personality convinced us to work with him. Jeff made us feel like he has our best interest in mind; it didn't feel like he was trying to force us to buy the car. Overall the atmosphere in the dealership was great; everybody was very friendly and not too pushy. More
Second Ford Explorer Purchase I purchased my second Ford Explorer from Victor Martinez on 1/31/14. Victor has done a great job with earning my trust and I enjoy the new Explorer. I purchased my second Ford Explorer from Victor Martinez on 1/31/14. Victor has done a great job with earning my trust and I enjoy the new Explorer. I never considered owning a Ford until a friend of mine gave me a ride in his Explorer purchased from Victor a couple of years ago. On both purchases, Victor explained options on the Explorer, but gave me his honest opinions on options and things I might and might not find useful. I definitely feel like I purchased an Explorer from AH Fords...I wasn't sold one. If you want to be sold a car, go somewhere else. If you want to feel like the decision was yours on the purchase, go to Victor...no high pressure tactics with him or his management team. Jeff Arlington Heights More
Knowledgeable Buying my Fusion from Jesus Sanchez was great experience. He was knowledgeable and extremely accommodating. It was a great experience from beginning Buying my Fusion from Jesus Sanchez was great experience. He was knowledgeable and extremely accommodating. It was a great experience from beginning to end. I was at another dealership but found Jesus a breath of fresh air. He was able to answer all of my questions immediately. He knows his product and listens to his customer; as every good sales person should. His goal was obviously to help me find a car and NOT to sell me a car. I can't say that about other dealerships. I'd highly recommend Jesus and your dealership to everyone I know. More
Simple My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took ex My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took excellent care of me while I was making a very important investment. John Guido, Jr, was also great to work with. While working with the two of them, I sincerely felt they were there for me as I searched for the correct solution. They really asked the right questions to get the answer to what I really needed. I would gladly buy another car from them. More
Smooth Dana helped me and my wife go through the the car buying process smoothly and made sure that we underatood everything before we purchased. His servic Dana helped me and my wife go through the the car buying process smoothly and made sure that we underatood everything before we purchased. His service was geared toward helping us all around the board. We appreciate this! More