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Arlington Heights Ford

Arlington Heights, IL

5.0
4,406 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,406 reviews

August 28, 2019

First Service Visit After purchasing my Ford Escape I just had my first complimentary oil change. I was done in thirty minutes and all invoved were very courteous and he More

by Boomer1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Snyder
August 27, 2019

The best overall dealership around It's not always the best to spend money you weren't expecting to on service for your vehicle but anyone that services us is always professional with t More

by V.I.P. Valet Services, Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
August 25, 2019

Wade was very helpful. Described the problem, they found it and described what they did and it seems to be the solution, car is running great and not an expensive fix. More

by Tom B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
August 25, 2019

Quick and painless As always, your service team and Wade did what we asked for and didn't shove extra work on us like other dealers like to do More

by HL07GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
August 24, 2019

Purchase Best car purchase decision I ever made was going to Arlington Heights Ford! My Salesman Richie was the best! Riche went beyond the call of duty for me More

by ssarate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnie, Eric, Steve Verhagen
August 23, 2019

"Top Notch Service All Around" It Starts from the Top, John Guido, Jr. makes sure the experience is as pleasant as possible even when its a recall.Thank you so much for the great jo More

by Icon Building Group
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Rodriguez, Ryan Livingston
August 23, 2019

Oil Change I was told about a couple of thing I need to have done. They are not urgent. When I find a job I can have these things done. It may be happy to not s More

by jkpoe
Recommend Dealer
Yes
Employees Worked With
quick lube service
August 22, 2019

The works Very helpful and nice! Drove right into service and they came right to my car. Oil changes take a little longer at the dealer, but worth it for qualit More

by Happy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Steve Verhagen, Wade Mikosz
August 22, 2019

Excellent!!! Great, friendly dealers and I love my used 2011 Ford Edge SEL!!!! It drives great and had no difficulty buying the car and they take great care of the More

by Agkamin721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot and Joe both helped me out!
August 18, 2019

5 Star treatment!!! Courteous, considerate, knowledgeable and left with exactly what I wanted at the price I wanted. I hear wherever I go what a beautiful car I have (Exp More

by MissC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot R, John Rodriguez, Melissa Cazares
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