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Arlington Heights Ford
Arlington Heights, IL
4,542 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,542 reviews
December 23, 2019
we went in our sales man was great . no problems they explained every detail about the car we bought. in the past at other dealers they would never take the time to go over every detail about the car they explained every detail about the car we bought. in the past at other dealers they would never take the time to go over every detail about the car. the team at Arlington heights ford was great. More
by melissatripoli
Employees Worked With
elliott reichel
December 23, 2019
Best place to buy a used or new Ford.....very knowledgeable sales and service staff. 6th vehicle I have purchased there. Sent lots of family and friends there. knowledgeable sales and service staff. 6th vehicle I have purchased there. Sent lots of family and friends there. More
by Jarmusz1
December 23, 2019
Excellent customer service ! I never need to make an appt for routine service and they get me in and out quickly Would highly recommend Arlington Heights ford I have been coming there for over 20 years for routine service and they get me in and out quickly Would highly recommend Arlington Heights ford I have been coming there for over 20 years More
by mszurgot
Employees Worked With
Wade Mikosz
December 20, 2019
Victor no longer with AH Ford? I just found out Victor is no longer at AH. I'm disappointed, I'm not sure if I'll come back, he was much better to deal with than the others I've see I just found out Victor is no longer at AH. I'm disappointed, I'm not sure if I'll come back, he was much better to deal with than the others I've seen and talked to. More
by Dan D.
Employees Worked With
Victor Martinez
December 20, 2019
Smooth Cindee made everything easy and seamless. Paper work and everything else was taken care of before I got to the dealership. All I had to do was sign an Cindee made everything easy and seamless. Paper work and everything else was taken care of before I got to the dealership. All I had to do was sign and pay for the vehicle then drive away. More
by dbrungraber
Employees Worked With
Cindee Manaves
December 19, 2019
Best dealership service department and advisors! AH Ford has excellent service advisors and service personnel. The best I have ever worked with at a dealership. My go to trusted advisors for service AH Ford has excellent service advisors and service personnel. The best I have ever worked with at a dealership. My go to trusted advisors for service. More
by tread64
December 18, 2019
Convenient, Fast, Friendly, Priced Right! Made appointment with Wade by phone. Brought car in; left it for service. Received courtesy shuttle home with Adrian. Received call 2 hours sooner tha Made appointment with Wade by phone. Brought car in; left it for service. Received courtesy shuttle home with Adrian. Received call 2 hours sooner than expected that car was ready. Shuttle picked me up; returned to AH Ford to pick up car. Everything was done quickly, cleanly, knowledgeably and by friendly courteous personnel. This was my first experience with AH Ford since we've recently moved to Arlington Heights. I shall return, for sure. More
by Robert
Employees Worked With
Adrian, One other employee who drove my return shuttle , Wade Mikosz
December 18, 2019
great job Great staff to deal with, very professional and down to earth. Clearly explain what needs to be done and if more problems might arise, straight forwa Great staff to deal with, very professional and down to earth. Clearly explain what needs to be done and if more problems might arise, straight forward on communications. More
by RMC456E
Employees Worked With
Spiro & Casandra in Quick-Lane
December 18, 2019
Always excellent service in the Quicklane. Spiro is the best! Quick and efficient, what I love most about them is they care and don’t sell you extra services you don’t need. best! Quick and efficient, what I love most about them is they care and don’t sell you extra services you don’t need. More
by Zsand10
Employees Worked With
Spiro
December 18, 2019
only ford dealer i go too have always had great service Jerry is great to deal with now live in Wadsworth and still bring my truck in for service thanks again have always had great service Jerry is great to deal with now live in Wadsworth and still bring my truck in for service thanks again More
by wmelons3545
Employees Worked With
Other Employees :
Tony Guido, Steve Verhagen
