Arlington Heights Ford

I love AH Ford’s service department. They make the service process easy, and I trust their advice. My sons take their Fords there also. service process easy, and I trust their advice. My sons take their Fords there also. More

Great service team. Never had a problem with anything after a service visit there. They are always thorough in checking out the whole vehicle there after a service visit there. They are always thorough in checking out the whole vehicle there More

Consistently the best service — setting the bar for all others. Worth going a little out of my way to get the AH Ford treatment. Thank you! others. Worth going a little out of my way to get the AH Ford treatment. Thank you! More

I brought my truck in on a very busy service day. As always was greeted politely and was taken care of quickly and efficiently. The service writers are terrific. No baloney. I never feel lied to or inti always was greeted politely and was taken care of quickly and efficiently. The service writers are terrific. No baloney. I never feel lied to or intimidated ( as I have at other brand service centers) More

Great family owned dealership Family atmosphere throughout. Welcoming and friendly staff and honest and straightforward pricing. Quality work in the service department and no upsel Family atmosphere throughout. Welcoming and friendly staff and honest and straightforward pricing. Quality work in the service department and no upsell. Would recommend to anyone. More

Great experience Quick service and pleasant attitude of service writer. Work was promised to be done within one hour and the vehicle was pulled around finished in 57 Quick service and pleasant attitude of service writer. Work was promised to be done within one hour and the vehicle was pulled around finished in 57 minutes...I was watching. Great job. More

Great Service The service on my car is always excellent. I needed lugnuts for my tires. They were even a better price than at an auto parts store. The service on my car is always excellent. I needed lugnuts for my tires. They were even a better price than at an auto parts store. More

Great staff, especially the Service Dept. Best place to buy and service your vehicle. Sales mgmt. took the time to work with me, finance dept. gave me plenty of options on extended warranties , and serv buy and service your vehicle. Sales mgmt. took the time to work with me, finance dept. gave me plenty of options on extended warranties , and service dept. is simply the best! More

Poor Service We took our sons car in for service while he was in town visiting over the holidays. We asked to have an oil change when we made the appointment over We took our sons car in for service while he was in town visiting over the holidays. We asked to have an oil change when we made the appointment over the phone and also when we dropped the car off. They called and suggested other services, which we agreed to have done. They kept the car for a couple of extra days to service it. It wasn't until after we picked the car up that the CHECK OIL LIGHT WENT ON, when we realized they never changed the oil. VERY POOR SERVICE, If the work order didn't show the request it should have been recognized by the mechanic and recommended. Makes me wonder what else was overlooked, we won't take any chances!! #differentdealership More

Another great experience Everything went smooth with my purchase, again. I have bought a number of cars from Arlington Ht. Ford over the years. They took car of all the issues Everything went smooth with my purchase, again. I have bought a number of cars from Arlington Ht. Ford over the years. They took car of all the issues with the car before pick up. Great people to work with More