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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

December 28, 2019

Professional, friendly, efficient. Could not ask for better in a dealership. Always polite and they always get the job done. We have purchase our last 5 cars and will continue to return. More

by Team O’Connor
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, John Guido, Sr., Steve Verhagen, Ryan Livingston
December 28, 2019

Quick Lane Spiro and Casandra's Quick Lane service crews are awesome! Jerry Hood's service department is awesome as well. My personal mechanic, Todd Norris, is e More

by Slick Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro, Casandra, Todd Norris...
December 28, 2019

Excellent Service Purchased a new truck, scheduled undercoating, protective package, spray in liner, window tint. Dropped truck off, was given a loaner, my truck was c More

by richardglessner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
December 28, 2019

EXCELLENT SERVICE AND PERSONALITIES I WAS TREATED WITH THE UTMOST RESPECT AND AS THOUGH I WOULD TREAT MY OWN FAMILY IN THE SAME CIRCUMSTANCES. THIS WAS EASY AND PAINLESS. More

by DAVID112469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, John Guido, Sr., Tony Guido, Steve Verhagen, Mayra Del Real, Jon Franklin, Wade Mikosz
December 27, 2019

Excellent service!!!! I had the preferred service completed on my 2015 Explorer. The work to be done and cost was explained before the service, it was quick, and I got a re More

by harsha.hegde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2019

Excellent Service We are always pleased when we bring our vehicles in for service. Friendly, quick service every time! Everyone we encounter at Arlington Heights Ford More

by barb-reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2019

Oil change Everything from perfect from start to finish. Nice people to deal with and I feel they deal with me honestly. Can’t ask for more than that. More

by garybehrends
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Arcos
December 26, 2019

Excellent service from sales Great sales and service! My wife and I are very pleased with the F150 and Rich was a true professional. The sales process was easy and much quicker t More

by RC64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Rich, John Rodriguez
December 24, 2019

Ryan was very knowledgeable on the Edge and all it's working. Any questions I had he explain the answer in laymens terms. Ryan was also understanding and patient Jim Nash More

by JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz, Ryan Livingston
December 23, 2019

we went in our sales man was great . no problems they explained every detail about the car we bought. in the past at other dealers they would never take the time to go over every detail about the car More

by melissatripoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
elliott reichel
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