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Arlington Heights Ford
Arlington Heights, IL
4,544 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,544 reviews
January 29, 2020
Routine maintenance Best experience as always. Needed wheel alignment besides oil change and 40K checkup. Rapidly done at Quick Lane and they always informed me how thin Best experience as always. Needed wheel alignment besides oil change and 40K checkup. Rapidly done at Quick Lane and they always informed me how things were going towards completion. When my car was delivered it was washed and even the inside of the windshield was wiped. In the past they asked me if I wanted it washed and this time is was done automatically. GREAT WORK on my 2014 Focus. More
by Patrick
Employees Worked With
Spiro at Quick Lane
January 29, 2020
Service Your QuikLane employee, Cassandra, is extremely polite and very professional. Her customer service is top notch and I would recommend QuikLane to othe Your QuikLane employee, Cassandra, is extremely polite and very professional. Her customer service is top notch and I would recommend QuikLane to others because of her. . More
by seanior
Employees Worked With
Cassie in QuikLane
January 24, 2020
Staff Your staff is very friendly and knowledgeable. They always treat you respect, and they take their time in explaining what may or may not be wrong wit Your staff is very friendly and knowledgeable. They always treat you respect, and they take their time in explaining what may or may not be wrong with your car. More
by redbeard58
Employees Worked With
Spiros, Steve Verhagen
January 23, 2020
This was my first timein to service my vehicle. I was This was my first time in to service my vehicle. I was impressed with the cleanliness and kindness of all staff. Staff was immediately available. This was my first time in to service my vehicle. I was impressed with the cleanliness and kindness of all staff. Staff was immediately available. Thank you for a positive experience. More
by flohan
January 23, 2020
Purchase of a used Ford vehicle Since I am an employee of Sam's Club, I used Truecar.com to look for a used car. I found the 2018 Taurus SEL in my search at the Arlington Heights Fo Since I am an employee of Sam's Club, I used Truecar.com to look for a used car. I found the 2018 Taurus SEL in my search at the Arlington Heights Ford dealership. I came to the dealership on a Monday to make sure the vehicle was on the lot for sale. As I was looking at the vehicle I was approached by your sales associate Jesus Sanchez. He was very patient with my daughter & I to answer all of our questions. He did not pressure use or say that "many customers are looking at this vehicle" since we needed to arrange a time so my spouse could look at the vehicle. He accomandated us every step of the way. All in all it was a very good experience. More
by d.may
January 22, 2020
Prompt service at fair prices I have been going to this dealership for almost 5 years. The service pricing is fair and they do not try and upsell you. The work is always done promp I have been going to this dealership for almost 5 years. The service pricing is fair and they do not try and upsell you. The work is always done promptly. More
by M. Shah
January 21, 2020
Always Great Sales and Service I have purchased all of my personal and business cars and trucks from AH Ford since the late 80's. All of them have been serviced there also. The pric I have purchased all of my personal and business cars and trucks from AH Ford since the late 80's. All of them have been serviced there also. The prices, friendliness, and professionalism are the BEST. More
by GO
Employees Worked With
Other Employees :
Arnie Kosovski, Neal Snyder, Steve Verhagen, Wade Mikosz
January 21, 2020
Great service!! My Ford home is convenient, gets the job done quickly with pleasant customer care. Thank you for many years of selling me cars and keeping them running tip top. done quickly with pleasant customer care. Thank you for many years of selling me cars and keeping them running tip top. More
by ?
Employees Worked With
January 20, 2020
Good People This is the 6 or 7th vehicle i have purchased from Arlington Hts Ford.Every time its been a great experience.Good Product,Good Deals and Great People. This is the 6 or 7th vehicle i have purchased from Arlington Hts Ford.Every time its been a great experience.Good Product,Good Deals and Great People. More
by HUBCAP
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido
January 19, 2020
Service Always friendly and they do a great job. Prices are good for services that they offer. It is better for me to have all maintenance done were I purchas Always friendly and they do a great job. Prices are good for services that they offer. It is better for me to have all maintenance done were I purchased my car. More
by Zorro
Employees Worked With
