Arlington Heights Ford

Second Ford Explorer Purchase I purchased my second Ford Explorer from Victor Martinez on 1/31/14. Victor has done a great job with earning my trust and I enjoy the new Explorer. I purchased my second Ford Explorer from Victor Martinez on 1/31/14. Victor has done a great job with earning my trust and I enjoy the new Explorer. I never considered owning a Ford until a friend of mine gave me a ride in his Explorer purchased from Victor a couple of years ago. On both purchases, Victor explained options on the Explorer, but gave me his honest opinions on options and things I might and might not find useful. I definitely feel like I purchased an Explorer from AH Fords...I wasn't sold one. If you want to be sold a car, go somewhere else. If you want to feel like the decision was yours on the purchase, go to Victor...no high pressure tactics with him or his management team. Jeff Arlington Heights More

Knowledgeable Buying my Fusion from Jesus Sanchez was great experience. He was knowledgeable and extremely accommodating. It was a great experience from beginning Buying my Fusion from Jesus Sanchez was great experience. He was knowledgeable and extremely accommodating. It was a great experience from beginning to end. I was at another dealership but found Jesus a breath of fresh air. He was able to answer all of my questions immediately. He knows his product and listens to his customer; as every good sales person should. His goal was obviously to help me find a car and NOT to sell me a car. I can't say that about other dealerships. I'd highly recommend Jesus and your dealership to everyone I know. More

Simple My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took ex My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took excellent care of me while I was making a very important investment. John Guido, Jr, was also great to work with. While working with the two of them, I sincerely felt they were there for me as I searched for the correct solution. They really asked the right questions to get the answer to what I really needed. I would gladly buy another car from them. More

Smooth Dana helped me and my wife go through the the car buying process smoothly and made sure that we underatood everything before we purchased. His servic Dana helped me and my wife go through the the car buying process smoothly and made sure that we underatood everything before we purchased. His service was geared toward helping us all around the board. We appreciate this! More

great first car buying experience Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions about my new Ford Fusion. I am very happy with the overall customer service. The staff made buying my first car easy and comfortable. I would definitely recommend this dealership! More

Very Satisfied Customer of a Ford Fusion Hybrid When my husband first came in to look at what was available with a trade in of our 2012 Ford F150, he was unsure of what way to go - whether used or n When my husband first came in to look at what was available with a trade in of our 2012 Ford F150, he was unsure of what way to go - whether used or new. We knew we wanted something that was way more economical on gas and mileage. Steve Ambrose was able to move from one type of vehicle to the next, seamlessly, and provide my husband with the knowledge he needed to make a decision. He is very knowledgable of the product and so very easy to work with. When I arrived to test drive the car, Steve Ambrose and Sam Vasco gave me a warm welcome. Steve proceeded to walk me through the Ford Fusion Hybrid and give me a test drive. The purchase was seemless. Financing was very smooth. This is not the first time we dealt with Arlington Heights Ford. We purchased our Ford F150 in 2012 and had as nice of an experience then as well, which is why we were returning customers. More

Ford Edge I purchased a certified car from this dealership over the phone. They were able to find a car that was not even listed for sale yet and gave me a terr I purchased a certified car from this dealership over the phone. They were able to find a car that was not even listed for sale yet and gave me a terrific price. The entire process was seamless and when we picked up the car, we were in and out of the dealership in less than fifteen minutes. I would definitely consider buying a car from them again. More

Worth the Drive We drove over an hour and a half for that right used car. Found the right one on an Internet search. One quick email plugged us into a very enjoyable We drove over an hour and a half for that right used car. Found the right one on an Internet search. One quick email plugged us into a very enjoyable experience and it was even better at the dealership. No pressure selling, we will be back for the next car. More

Satisfied Customer Car buying is not my cup of tea. Salesman Mr Michael Rodriguez went above an beyond to make this a smooth process. Very satisfied with our 2014 Ford Car buying is not my cup of tea. Salesman Mr Michael Rodriguez went above an beyond to make this a smooth process. Very satisfied with our 2014 Ford Edge! Financing went very smooth thanks to John Rodriguez. We felt very welcomed and satisfied at AH Ford More

Car buying experience If my computer was working correctly I would've gone five stars the whole way down. It was one of the best car buying experience as I have ever had. T If my computer was working correctly I would've gone five stars the whole way down. It was one of the best car buying experience as I have ever had. The dealer the salesmen were great. More