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Arlington Heights Ford

Arlington Heights, IL

5.0
4,544 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,544 reviews

March 14, 2020

need two new tiresas it was not possible to repair tire wit you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. N More

by thomashead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnie Kosovski, Wade Mikosz
March 14, 2020

Great service and friendly staff Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied wi More

by molson023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
March 14, 2020

There is no place like Arlington Heights Ford. Everyone is so helpful and knowledgeable. I will never go anywhere else for service or new car purchases. More

by Ron R
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Guido, Sr., Tony Guido, Steve Verhagen
March 13, 2020

Service Fast and Friendly, I was in and out in less than an hour. No appointment was needed That is All that needs to be said. More

by ggichgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2020

Easy to deal with not pressured. George Sarkisian was pleasant to deal with, never felt pressured, or I would have walked out. He answered any questioned I had. I purchased my last More

by rbcapp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Sarkisian, Jon Franklin
March 11, 2020

Tire Repair I had a low pressure alert on my car so I stopped to have it checked at my Ford dealership, they told me I had a nail in the tire. All went well in ge More

by Diana51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Fixed what others couldn't! Wade is my hero! Every time I used my windshield wipers on high, the passenger side blade would hit the window frame HARD, causing this LOUD, rhythmi More

by Linda H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
March 11, 2020

Courteous Mike Waddle took me right away. Car was in for 5,000 mile service. Took less than 45 minutes, Car was washed. No slip ups. More

by mhag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2020

Brought two cars in and both were taken care of quickly and as always professionally. Service writers were pleasant and honored all coupons. The Works Package is a fair deal that we will be using for our s More

by buckylindahl@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Mikosz
March 08, 2020

Fast and efficient service No appointment - dropped in the for The Works oil change and rotation. They got my Expedition in right away and were done in under an hour. More

by B-Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro Dimas on Quicklane.
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