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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

February 17, 2020

Always top tier service! The team is courteous and keeps you informed. The service took less than an hour as promised. The service department is one of the reasons I continue to purchase cars here. More

by Pete Chrisos
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
February 15, 2020

Quick and painless :) A friend owned a Goodyear store and recently sold it. For 30 years, I took all my cars to him for ALL service. Well, now, I will be using AH Ford More

by PSWIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember....sorry. But, a nice guy
February 14, 2020

Simply the Best! Great team at Arlington Heights Ford! Always dependable, kind and courteous! This is a team that always goes above and beyond the call to take care of More

by Peter F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
February 13, 2020

Respectful, courteous and timely service as always when I bring my vehicle in for scheduled maintenance. They have the best staff and are the best dealership to deal with. More

by 6easts
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

great service Manny always makes sure to give the best attention possible with me and my Ford Escape. I certainly would recommend Manny to any new prospects More

by dicangi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
February 12, 2020

You guys rock! Everyone from my sales rep, Ryan, to Jack Seamans, my life savior on learning the mechanics went way beyond the call of duty. You rock! More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Seamans, John Rodriguez, Ryan Livingston
February 12, 2020

Great service experience! Major work done on a timely basis. Friendly and helpful staff. Great customer interaction. The best service experience I've had in my 50 + years More

by Larry
Recommend Dealer
Yes
Employees Worked With
Steve, service manager, Steve Verhagen, Wade Mikosz
February 11, 2020

Great Service Came in for an oil change and asked about setting up the media/phone in my car that I recently purchased. Took care of the oil change and additional More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen, Wade Mikosz
February 08, 2020

I’ve been a long time customer. Terrific service as always. Courteous and professional. Highly recommend to my friends. Keep up the great work Thank you! More

by Kltbear
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
February 06, 2020

The best overall dealership around Anytime we come there we are treated phenomenally by everyone that is looking to service us if it's something as simple as oil change or if there is m More

by V.I.P. Valet Services, Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
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