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Arlington Heights Ford

Arlington Heights, IL

5.0
4,501 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,501 reviews

March 25, 2020

My F-150 had the Works done and wiper blades repl’d. My experience was 5 star from arrival to departure. I will be scheduling appointment for next week to have the front brakes done. More

by planemech
Recommend Dealer
Yes
Employees Worked With
Service writer
March 21, 2020

Vincent and the team did a great job of getting me in, out and on the road; given the uncertainties related to the Coronavirus pandemic. Thanks! More

by dwberkow
Recommend Dealer
Yes
Employees Worked With
Vincent, Steve Verhagen, Wade Mikosz
March 18, 2020

service Everything about the experience for service was fantastic. The worst thing I can say is this review. Asking a few questions is one thing, but makin More

by rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
March 16, 2020

Rich knows what I am looking for and delivers AS a repeat customer, Rich and the team know what I want (sometimes before I do) and they deliver. I am not one who likes to wait so Rich tries to li More

by tcarney
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez
March 15, 2020

Jerry, as usual, was very quick on our test drive to diagnose the problem with the loud noise when braking. Steve was my service writer and was excellent. I keep coming back because of these two! Oh, More

by Ford Fan
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Sean Lane, Wade Mikosz
March 15, 2020

Customers are made to feel important at A. H. Ford! We have purchased our 4th Ford vehicle (2020 Explorer ST) since 2010. We have always been pleased with the sales team --- especially Rich Jacobsen --- More

by DocEsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
March 14, 2020

Great experience no hassle Neal was great in assisting us on our new purchase of a F450. I would highly recommend AHF for future purchases. Ryan was also great in recommending a More

by Rudys Lawn Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Snyder, Ryan Livingston
March 14, 2020

need two new tiresas it was not possible to repair tire wit you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. N More

by thomashead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnie Kosovski, Wade Mikosz
March 14, 2020

Great service and friendly staff Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied wi More

by molson023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Mikosz
March 14, 2020

There is no place like Arlington Heights Ford. Everyone is so helpful and knowledgeable. I will never go anywhere else for service or new car purchases. More

by Ron R
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Guido, Sr., Tony Guido, Steve Verhagen
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