Arlington Heights Ford

Excellent Work & Customer Service. Steve Verhagen stayed in touch with me from beginning to end. He arranged for someone to come to my home, pick up my car, and return it when the work Steve Verhagen stayed in touch with me from beginning to end. He arranged for someone to come to my home, pick up my car, and return it when the work was completed. Additionally, the driver was "Corona Virus prepared". He had on a mask, gloves and wiped down with disinfectant cleaner every part that was touched by him. My car was also washed and clean. The technician did very good work, so I am totally pleased with the outcome. More

Service engine light was on Steve explained what service looked for, the service engine light was on, checked the car, no problems, the fuel door was not properly closed. Thank y Steve explained what service looked for, the service engine light was on, checked the car, no problems, the fuel door was not properly closed. Thank you for explaining the issue. More

They went out of their way to insure patrons and employees were safe during the virus epidemic while maintaining the same high standards of service. employees were safe during the virus epidemic while maintaining the same high standards of service. More

Quick and Awesome As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping arou As always friendly,upfront and very customer focused. And with the new car wash machine my car is delivered clean. Don't waste your time shopping around just pull in. More

Had an oil change, PPE used in the car. Only negative was all PPE was left in the car for me to dispose. Very good experience all PPE was left in the car for me to dispose. Very good experience More

Always a pleasant experience at AH Ford Glad that you were open Saturday. I came in for an oil change and was able to get other needed service completed safely. I have been doing online Glad that you were open Saturday. I came in for an oil change and was able to get other needed service completed safely. I have been doing online purchasing at home and left my credit card on my desk. I was given the chance to use my car (after repair completed before payment) to get my payment method and return. I was very grateful to be given this chance. More

Great Experience During this difficult time with the Covid-19 Virus. Our company needed a new Transit van. The team was great to deal with. I handled all of the neg During this difficult time with the Covid-19 Virus. Our company needed a new Transit van. The team was great to deal with. I handled all of the negotiations over the phone included trading in of two vehicles. They sent people to my office to pick up my trade-ins and for us to sign paperwork. They will be dropping my new transit to our location this morning. Keep up the great work!!! More

The facility was spotless and sanitized. My service was done quickly and they even did a recall fix. Staff is friendly and helpful. Thank you done quickly and they even did a recall fix. Staff is friendly and helpful. Thank you More

the best all is the best and good thank do good work and keep up the good work .i like not to do this all ilike to pas this up next time all is the best and good thank do good work and keep up the good work .i like not to do this all ilike to pas this up next time More

Satisfying new car purchase Always a good experience dealing with AHF. They brought the test drive vehicle to my house and we were able to complete the transaction via email and Always a good experience dealing with AHF. They brought the test drive vehicle to my house and we were able to complete the transaction via email and on the phone. More