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Arlington Heights Ford

Arlington Heights, IL

5.0
4,503 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,504 reviews

April 30, 2020

Trusting, Fast, and Accurate I would recommend Arlington Heights Ford to anyone looking to buy a Ford vehicle. I have bought five different vehicles from them thus far. John Gui More

by pgrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson.
April 30, 2020

Street service Due to the Covid19 I have been staying in and was happy that Arlington Heights Ford offered pick up service and delivery which offered me peace of min More

by Jjbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
April 30, 2020

Got the job done in one day. Lonnie Catanese and April Mayer are true pros. Both worked to get everything we wanted done all in one day. This was helpful because we were from Wi More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Mayer ( she couldn't have been more helpful volintarilly offering out of the ordinary assistance with out of state titling.
April 29, 2020

Trustworthy, and always helpfull have been going here for 20 yrs and always treated so well. Today, they were so care full to sanitize everything and to keep us safe while waiting fo More

by Eleesp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone had masks on...don't know their names. Jerry Hood was there and he is always exceptional..and
April 29, 2020

I always have the best experience at Arlington Heights Ford. They treat you like family not just another sale. My family has been buying hear for over 35 years and will continue for many years to come. More

by EricRank
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Reichel, Mayra Del Real
April 28, 2020

Outstanding service I’ve been going here for years because of the great service, I have purchased at least 10 vehicles from here and also sent family and friends here to More

by gj4c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2020

Oil Change w/The Works Quick service! Nick was helpful suggesting maintenance that was due. Service area was clean and prepared for social distancing during this pandemic. More

by TeresaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
April 24, 2020

Best dealership I have ever been too ! This is my 3rd time returning buying my 3rd f150 from this ford dealership! A wonderful place to be with really nice and caring people ! Jesus Sanchez is the best s More

by Yousof33
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Steve Verhagen, Mayra Del Real, Melissa Cazares, Wade Mikosz
April 24, 2020

New lease Jeff helped us tremendously. He is a good asset to have. I will continue to come to Ford because I know Jeff will help us. More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
April 23, 2020

Quick lane service Quick service, felt safe in service area, no one was too close to me (6 foot area ) Jerry has a great crew working for him. More

by Mechanic64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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