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Arlington Heights Ford

Arlington Heights, IL

5.0
4,548 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,549 reviews

June 22, 2020

Quick oil change, rear brake pads and rotors. Quick and easy. We will bring our other vehicles in to get the maintenance done and out of the way. More

by dneybert
Recommend Dealer
Yes
Employees Worked With
Spiridon Dimas
June 21, 2020

Oil Change The service was handled timely, professionally and was competitively priced. I was quoted $460 for pads and rotor replacement on my rear axle. The q More

by thefad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 21, 2020

Easy to work with Jose and Rich were friendly and easy to work with. It was a pleasure working with them. I would recommend friends to use this dealership. More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
June 19, 2020

Steve is the best car sales person I’ve ever worked with! Low pressure approach and very knowledgeable. I wish more sales people had his approach. More

by Fleming49
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez
June 17, 2020

AWESOME They have always treated me so well...… they always go above and beyond to make sure everything is done just right..... and it is.... great group of More

by askrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
June 13, 2020

I have always had great service here. I also appreciate the service men not talking down to me or over-servicing my old car. Thanks. More

by dlseegers
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor.
June 11, 2020

Experience Very good customer service, Mike was very friendly and take care right away the issue with our car and the did it on a short time More

by alberto.sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

It was a routine service but handled professionally. The staff recognized the importance of social distancing and the outdoor waiting area was a nice touch. More

by Bernie
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
June 09, 2020

Simply the Best! Greatest dealership ever! They always go above and beyond! I highly recommend John Guido, Jr and the whole crew at Arlington Heights Ford! Keep up the More

by Peter F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
June 08, 2020

Arlington Heights Ford they servicing my Ford Transit. I leave five minutes away from AH Ford, so it’s very convenient for me. They do a good job. More

by Chester
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor V
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