Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,549 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews By Type
Showing 4,549 reviews
September 04, 2020
I was completely satisfied with the professionalism displayed by all of the Arlington Heights Staff. We will highly recommend Arlington Heights Ford to all of our family and friends. displayed by all of the Arlington Heights Staff. We will highly recommend Arlington Heights Ford to all of our family and friends. More
by bobbenedetto
September 04, 2020
Great Experience! George Sarkisian made the process very enjoyable and smooth. It was stress free and a pleasure to work with him to purchase my new car. Highly recommend. enjoyable and smooth. It was stress free and a pleasure to work with him to purchase my new car. Highly recommend. More
by Marina
September 02, 2020
I appreciate Arlington Heights Ford providing an outdoor, socially distant waiting area. The work was done without delays, and Steve kept me up to date on the status of our vehicle. socially distant waiting area. The work was done without delays, and Steve kept me up to date on the status of our vehicle. More
by Larry
Employees Worked With
Steve Verhagen
September 01, 2020
Great experience! They brought the vehicle to my home for us to test drive, then returned with all of the paperwork upon our decision to buy. During these difficult times, they made our car buying experience us to test drive, then returned with all of the paperwork upon our decision to buy. During these difficult times, they made our car buying experience safe and stress free. Highly recommend! More
by crystalg
August 21, 2020
Amazing Service! I really can’t say anything else.. Keep up the good work!. Jerry was very helpful in everything I needed and he always is.. up the good work!. Jerry was very helpful in everything I needed and he always is.. More
by Hugh
Employees Worked With
August 21, 2020
I greatly appreciate the ongoing service from Arlington Heights Ford. For this visit, Spiro was fantastic. He was able to correct a previous issue for no added charge, for which I am grateful. Heights Ford. For this visit, Spiro was fantastic. He was able to correct a previous issue for no added charge, for which I am grateful. More
by dwberkow
Employees Worked With
Spiro Dimas
August 17, 2020
Excellent arrangements made for social distancing making me feel protected during this pandemic. Outside tents with lawn chairs socially distant and fans to circulate air. me feel protected during this pandemic. Outside tents with lawn chairs socially distant and fans to circulate air. More
by bananarick
Employees Worked With
August 16, 2020
Great used car buying experience. Made an appointment, the car was ready to be looked at. We took a test drive and purchased the car. Our sales person Ryan took the time to show us w Made an appointment, the car was ready to be looked at. We took a test drive and purchased the car. Our sales person Ryan took the time to show us where and how everything worked on the car. He was very helpful. More
by Sue S
Employees Worked With
Ryan Livingston
August 12, 2020
outstanding service and staff This is a great dealership . The staff is always courteous, the premises are clean and totally well maintained. They are efficient and honest in thei This is a great dealership . The staff is always courteous, the premises are clean and totally well maintained. They are efficient and honest in their work and evaluations on what needs to be done. Thank you Arlington Heights Ford. More
by arlengould
Employees Worked With
August 10, 2020
Fast and polite, thorough service. Had my 15,000 mile check up and no appointment. They were able to tKe me right away!!! Very easy and nice area to wait in. check up and no appointment. They were able to tKe me right away!!! Very easy and nice area to wait in. More
by Weread2
Employees Worked With
