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Arlington Heights Ford
Arlington Heights, IL
4,655 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,655 reviews
October 02, 2024
Jesus get things done fast and quick ask for him if you come in Best guy come in Best guy More
by johnsluke8
Employees Worked With
October 02, 2024
Rich helped me get a bronco and im very happy thankyyou i will be back again will be back again More
by Jaznar8
Employees Worked With
September 30, 2024
Colton was a super big help buying my new car. Very competent, able to answer all the questions I had and solve any minor problems. Never bought a car in such a short time. Couldn‘t have hope for Very competent, able to answer all the questions I had and solve any minor problems. Never bought a car in such a short time. Couldn‘t have hope for a better salesman! More
by Buessfamily
Employees Worked With
Other Employees :
Colton Hannemann
September 30, 2024
Wonderful expiwrwnce here. Didn't lie to me and was very straight forward. Brian and Isaiah were great Didn't lie to me and was very straight forward. Brian and Isaiah were great More
by Dflalique
September 30, 2024
They were very helpful in assisting me with purchasing my truck and getting what I want. truck and getting what I want. More
by Patrick
September 30, 2024
Jeremy was great! he made the whole process super easy i recommend seeing him and arlington heights ford! he made the whole process super easy i recommend seeing him and arlington heights ford! More
by Johnathan
September 30, 2024
Wonderful experience in purchasing car. Felt like an honest up front process and took time to answer all questions. Great job! Felt like an honest up front process and took time to answer all questions. Great job! More
by pat.traynor
Employees Worked With
September 28, 2024
Victor in service is great to do with and make sure my truck is done properly truck is done properly More
by bdsharks
Employees Worked With
September 28, 2024
Exceptional Ser from JB the Ser Adv took care of what I asked him to from the recall to the from end shaking all in a great amount of time Great dealership definitely allot better I mean allot from other asked him to from the recall to the from end shaking all in a great amount of time Great dealership definitely allot better I mean allot from other Ford dealerships More
by mI Sandman
September 28, 2024
Tony was great to work with. Personable right from greeting me all the way through the entire process. Felt like I wasn't dealing with a salesman. The entire process was smooth a Personable right from greeting me all the way through the entire process. Felt like I wasn't dealing with a salesman. The entire process was smooth and fairly quick. Highly recommend! More
by Fullmer.sm
