Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,721 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews By Type
Showing 4,721 reviews
November 12, 2024
I've bought 6 cars for Arlington Heights Ford. I only use Tony in service for all of my service needs. I would never go anywhere else . I only use Tony in service for all of my service needs. I would never go anywhere else . More
by ereichel25
November 12, 2024
What an amazing experience, I walked in met Lonnie Catanese who was able too find me the perfect vehicle at a great price ! Go see him if you are in the market Catanese who was able too find me the perfect vehicle at a great price ! Go see him if you are in the market More
by stanley.paul21
Employees Worked With
November 09, 2024
Had a great experience with Colton and Joe at Arlington Heights Ford. Thank you to them at the rest of the team will definitely come back Heights Ford. Thank you to them at the rest of the team will definitely come back More
by Tflubas
Employees Worked With
Other Employees :
Colton Hannemann
November 09, 2024
I have been a customer of AH Ford for over 20 years and never experienced disappointment with efficiency of service. never experienced disappointment with efficiency of service. More
by Mila
November 09, 2024
Jeremy made the process easy and enjoyable from start to finish. He was friendly and knowledgeable. finish. He was friendly and knowledgeable. More
by trapacz
November 09, 2024
Lonnie was extremely helpful, willing to understand the needs and wants for what i needed out of my vehicle. If he is available to help, anyone and everyone should go to him first. needs and wants for what i needed out of my vehicle. If he is available to help, anyone and everyone should go to him first. More
by akhtaralam15
Employees Worked With
November 09, 2024
An easy, pressure-free experience with friendly staff. They made the whole process smooth and enjoyable. They made the whole process smooth and enjoyable. More
by jrapacz
November 08, 2024
Lonnie & Joe were very professional and made the difficult process of buying a car very easy difficult process of buying a car very easy More
by Scott
November 08, 2024
Elliott was great. Helping us through financing and made sure we felt comfortable through the whole process. Helping us through financing and made sure we felt comfortable through the whole process. More
by skabiller
Employees Worked With
November 08, 2024
I am a repeat customer and Elliott Reichel greeted me when I came in . Very knowledgeable and helped me get exactly what I wanted in a Truck as far as options and etc. This is my 4th Truck I have purchas when I came in . Very knowledgeable and helped me get exactly what I wanted in a Truck as far as options and etc. This is my 4th Truck I have purchased from this Dealership and it’s always a great experience. More
by Animal
