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Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
4,651 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,651 reviews

October 19, 2024

Amazing, very welcoming, helpful with everything. He was very knowledgeable with the vehicle and the information More

by Howe010
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team at Arlington Heights Ford welcoming and knowledgeable about your vehicle. We strive to provide excellent service and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

Very neat and understanding. Our dealer was able to find us a car even without low budget. More

by mayamaya126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Arlington Heights Ford. It's our goal to help every customer find the right vehicle, no matter the budget. We appreciate your support and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

This was a great experience! Very knowledgeable and honest. Highly recommend in all aspects. Thank you. More

by kinglori31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Hannemann
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Oct 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at Arlington Heights Ford. Our team takes pride in providing knowledgeable and honest service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

Many thanks to the seller Lonnie! !! He helped us buy a car very quickly, he is a great specialist in his field! More

by Michail
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Hannemann
Report | Print
Oct 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Lonnie at Arlington Heights Ford. It's wonderful to know he was able to assist you quickly and effectively with your car purchase. We appreciate your support and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

Elliott Reichel and Brian Powell were fantastic finalizing my sale. The road to buying a new vehicle is no smooth process but they worked their magic. At the end of the day, they got the job done. More

by joanna_schumacher9918
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Elliott and Brian were able to assist you in finalizing your sale at Arlington Heights Ford. We appreciate your kind words and are glad they made the process a smoother one for you. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

Arlington Ford helped so much with locating the car I wanted with the exact specifications. Even after a confusing start, Lonnie took over and really helped finalize my decision. Jose was great with comm More

by Ptbamvm
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words and for choosing Arlington Heights Ford! We're thrilled to hear that Lonnie and Jose were able to assist you in finding the perfect vehicle with the specifications you wanted. Your satisfaction is our priority, and we're grateful for your feedback. We look forward to seeing you again and helping you with all your future automotive needs! Sincerely, The Team at Arlington Heights Ford

October 17, 2024

I highly recommend AHF for Servies and Sales. Easy to make appointments and well informed thru the service department. More

by jeffroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Arlington Heights Ford responded

Thank you for your kind words and strong recommendation! We are thrilled to hear that you had a positive experience with both our sales and service departments at Arlington Heights Ford. Providing easy appointment scheduling and knowledgeable service is our priority. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 16, 2024

We bring our RV and my son’s ford here for regular service and maintenance. All the staff are friendly and helpful. Great dealership. Highly recommend!! More

by DSAVOIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to leave a review! We're thrilled to hear that you and your son are happy with the service and maintenance for your RV and Ford at Arlington Heights Ford. Our team takes pride in providing friendly and helpful service, and we truly appreciate your recommendation. We look forward to seeing you next time! Sincerely, The Team at Arlington Heights Ford

October 16, 2024

JB was courteous and professional and very helpful. He made the experience painless and in the future I would gladly work with him again. More

by keithpierce27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that JB provided you with a courteous and professional experience at Arlington Heights Ford. We appreciate your kind words and look forward to assisting you again in the future. Please feel free to share your experience with others! Sincerely, The Team at Arlington Heights Ford

October 15, 2024

Thank you to Colton at Arlington Heights Ford. Great coffee and great service will definitely come back More

by eric.behun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Hannemann
Report | Print
Oct 17, 2024 -

Arlington Heights Ford responded

Thank you, Eric! We're thrilled to hear that you enjoyed your experience at Arlington Heights Ford and appreciated Colton's service. We're always here with great coffee and ready to assist you again. Looking forward to welcoming you back! Sincerely, The Team at Arlington Heights Ford

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