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Arlington Heights Ford
Arlington Heights, IL
5,689 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,689 reviews
August 05, 2026
Jesus is great and took great care of my brother and I great dealership and people. great dealership and people. More
by naomialonso28
August 04, 2026
Mike W. Is a great example of what is excellent service. He made sure every step of the way I knew what was going on with my car and there were no surprises. Is a great example of what is excellent service. He made sure every step of the way I knew what was going on with my car and there were no surprises. Please with the work and his service. More
by Divinemercy1216
Employees Worked With
August 03, 2026
Jazmin’s been great! Attentive to my concerns, very efficient. Knows her product and my purchase went smoothly. Highly recommend! Attentive to my concerns, very efficient. Knows her product and my purchase went smoothly. Highly recommend! More
by mick0526
July 31, 2026
Rich was great and very helpful. Thanks again for making buying my new car painless Thanks again for making buying my new car painless More
by Robertmryan2
Employees Worked With
July 31, 2026
Elliott was a pleasure to work with. He was prompt and communicative through the entire process. The finance process on the other hand left a lot to be desired. He was prompt and communicative through the entire process. The finance process on the other hand left a lot to be desired. More
by Sprague’s
July 30, 2026
Pleasure working with Elliot. Made the process very easy. Always have a great experience at this location. Made the process very easy. Always have a great experience at this location. More
by Kristenlarak
Employees Worked With
July 29, 2026
Elliot and John gave me great service time after time. This is my 7th purchase. This is my 7th purchase. More
by carpetjock
July 27, 2026
As usual, Mike W. was respectful, clear in his explanation and thorough. And he came in on his day off to help out the Service Department! was respectful, clear in his explanation and thorough. And he came in on his day off to help out the Service Department! More
by Tom B
Employees Worked With
July 25, 2026
si necesitan un carro la mejor atencion y amabilidad la entrega don Jesús sanches muy buen servicio y calidad entrega don Jesús sanches muy buen servicio y calidad More
by abrahamantonioreyesquezada
