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Arlington Heights Ford
Arlington Heights, IL
5,633 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,633 reviews
May 29, 2026
Very polite and professional. He helped with everything and answered all questions perfectly. Would highly recommend. He helped with everything and answered all questions perfectly. Would highly recommend. More
by jpcrouse5
Employees Worked With
May 29, 2026
Excellent experience buying my car. Lonnie was super helpful in explaining any questions I had. Lonnie was super helpful in explaining any questions I had. More
by damiansereno
Employees Worked With
May 29, 2026
Just bought a another car from Elliott. He did a great job showing me different cars based on my preferences. I got a great price once again. He did a great job showing me different cars based on my preferences. I got a great price once again. More
by maryesther60
Employees Worked With
May 28, 2026
Had a great experience with Sam Vasco our salesman when we recently bought a used 2015 Jeep Wrangler from Arlington Heights Ford. Sam answered all my questions, was responsive ahead of time and the inf we recently bought a used 2015 Jeep Wrangler from Arlington Heights Ford. Sam answered all my questions, was responsive ahead of time and the information provided about the Jeep was accurate and timely. I was buying from out of state and Sam picked me up at the airport, I did a test drive and wrapped up final paperwork to get on the road. Appreciate your hard work and great communication Sam, thank you! More
by Chad C
Employees Worked With
May 27, 2026
Best experience! Elliott Reichel treated me like a family member and turned a terrible day into a day of piece of mind!! Thank you Elliott for everything you did to Elliott Reichel treated me like a family member and turned a terrible day into a day of piece of mind!! Thank you Elliott for everything you did to help me!!!! More
by crp603
May 23, 2026
Elliott was extremely helpful. The process went smoothly and he answered all of my questions. The process went smoothly and he answered all of my questions. More
by Wendilorenz77
Employees Worked With
May 20, 2026
A wonderful experience as usual from a repeat customer. Lonnie took good care of me! Lonnie took good care of me! More
by Explorerbuyer2
May 20, 2026
For years, the team at Arlington Heights Ford goes above and beyond in every department on all of our family's vehicles. and beyond in every department on all of our family's vehicles. More
by jstilling
Employees Worked With
May 19, 2026
Very nice and good experience. Would recommend to everyone. Fast and easy. Go visit Richard. Would recommend to everyone. Fast and easy. Go visit Richard. More
by smm6791
Employees Worked With
