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Arlington Heights Ford
Arlington Heights, IL
5,152 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,152 reviews
September 10, 2025
Great dealership, one of the best. They always provide superior service. Great people to work with They always provide superior service. Great people to work with More
by Andrew.pekala
Employees Worked With
September 10, 2025
I'm a longtime Ford customer and Jesus Sanchez was my salesman, There was no pressure and easy to work with. salesman, There was no pressure and easy to work with. More
by Scuba24
Employees Worked With
September 10, 2025
Michael was great to work with. Highly recommend him and Arlington Ford if you are looking for a vehicle. Highly recommend him and Arlington Ford if you are looking for a vehicle. More
by soxfan56
September 09, 2025
Jesus was great, took the time to explain everything and negotiate a price that worked for me. negotiate a price that worked for me. More
by tdebish
Employees Worked With
September 09, 2025
Elliot was very kind and patient during the entire car leasing process. He went out of his way to find the exact car i was looking for leasing process. He went out of his way to find the exact car i was looking for More
by Hanaa
September 08, 2025
Amazing service and communication - drove an extra 45 minutes just for the experience and his expertise minutes just for the experience and his expertise More
by rackd
September 07, 2025
Gave us great deals, Jeremy was amazing connected really well with his customers! I recommend 100% on going back well with his customers! I recommend 100% on going back More
by adamarisbarrera
September 07, 2025
Rich helped us get a second bronco thankyou rich and we will refer customers again will refer customers again More
by andrewbuell1
September 05, 2025
The staff was friendly and helpful. They offered refreshments and made the sale really easy They offered refreshments and made the sale really easy More
by Ortizleah5
Employees Worked With
September 05, 2025
Highly recommend Jeremy Rosa. He’s personable and very competent. He makes the otherwise unpleasant experience of car buying easy and as fast as possible. Arlington Ford is our He’s personable and very competent. He makes the otherwise unpleasant experience of car buying easy and as fast as possible. Arlington Ford is our dealership of choice for our last 4 vehicles and any future purchases as well. More
by Ssullivan0326
Employees Worked With
