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Arlington Heights Ford
Arlington Heights, IL
4,851 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,851 reviews
April 16, 2025
Lonnie was great to work with. He was very responsive and answered all my questions. He made the entire process easy. He was very responsive and answered all my questions. He made the entire process easy. More
by Joe R
Employees Worked With
April 15, 2025
I like to drop my car off for an oil change while I am working. Oil change and multipoint inspection is always done promptly. working. Oil change and multipoint inspection is always done promptly. More
by v
Employees Worked With
April 14, 2025
Excelente service if you in the Market for a car come see Jesús Sánchez here ay arlington Heights ford see Jesús Sánchez here ay arlington Heights ford More
by betinix31
Employees Worked With
April 12, 2025
It was a wonderful experience- everyone was extremely informative and helpful- especially my sales representative informative and helpful- especially my sales representative More
by smabrey1
April 12, 2025
Jesus Sanchez is the best. He was a lot of fun and made the buying painless He was a lot of fun and made the buying painless More
by bsnyder
Employees Worked With
April 12, 2025
We had a great experience at this dealership. Jesus Sanchez was our sales representative and he was extremely helpful in helping us make our selection. Additionally he made the process of purc Jesus Sanchez was our sales representative and he was extremely helpful in helping us make our selection. Additionally he made the process of purchasing a car a fun one. More
by Brianna
April 11, 2025
As always, service was excellent. I'm always able to drop my car off without an appointment, and they fit me in the same day. It's hard to make an appointment since my husband is disa I'm always able to drop my car off without an appointment, and they fit me in the same day. It's hard to make an appointment since my husband is disabled. I appreciate this service. I've owned at least 4 mustang convertibles, which I purchased from your dealer. I love the EcoSport and want to keep it in good shape, since they aren't making them anymore. Thank you. More
by frn11
Employees Worked With
April 11, 2025
After months of searching online for the perfect Bronco, I finally found the one! Unfortunately, it was in Illinois and I'm in Las Vegas! But, Elliot made the process better than expected! He communicated e I finally found the one! Unfortunately, it was in Illinois and I'm in Las Vegas! But, Elliot made the process better than expected! He communicated everything clearly and took the anxiety away. I love my new Bronco! Thank you so much Elliot! More
by nicolemaria79
Employees Worked With
April 10, 2025
Jesus Sanchez is a true profesional He took the time to explain and answer all my questions. explain and answer all my questions. More
by Abrahamjudi
