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Arlington Heights Ford
Arlington Heights, IL
5,256 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,256 reviews
October 25, 2025
Great people, was very kind and helpful. Good location too. Wish they would negotiate price better. Good location too. Wish they would negotiate price better. More
by Brad
Employees Worked With
October 25, 2025
Lonnie was great to work with. He was very kind, personable, and professional. All around great guy to work a deal with. He was very kind, personable, and professional. All around great guy to work a deal with. More
by Mattae
Employees Worked With
October 25, 2025
We had a great experience working with Jazmin and the Arlington Heights team. Friendly, stress-free, and professional service. Arlington Heights team. Friendly, stress-free, and professional service. More
by Nirav19shah79
Employees Worked With
October 25, 2025
Everyone was very friendly and knowledgeable. The purchase process was very smooth and easy. Thanks to everyone on making the process a great experience. The purchase process was very smooth and easy. Thanks to everyone on making the process a great experience. More
by Dave
Employees Worked With
October 25, 2025
Elliott is very personable and friendly. He made the whole car buying experience easy and seamless. He made the whole car buying experience easy and seamless. More
by michelempeetz
Employees Worked With
October 25, 2025
Got me in and out with my truck in no time super nice and easy to work with. Would deal with him again easy to work with. Would deal with him again More
by Keylay101
Employees Worked With
October 25, 2025
Bought a raptor and came from Indiana. Tim did a great job helping us through the process. Such a nice guy Tim did a great job helping us through the process. Such a nice guy More
by Trey3322
October 24, 2025
Great experience here! Lonnie helped and worked with us to get the vehicle we wanted. Lonnie helped and worked with us to get the vehicle we wanted. More
by Eddiet95
