Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,477 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,477 reviews
February 21, 2026
Incredibly knowledgeable and friendly staff and management. Excellent experience with both vehicles purchased with Elliot. We will definitely be back in the future. management. Excellent experience with both vehicles purchased with Elliot. We will definitely be back in the future. More
by aodell2716
Employees Worked With
February 21, 2026
Everyone is super friendly and always willing to help you out in the best way they can. out in the best way they can. More
by Aaron Darnall
February 21, 2026
Steve is a wonderful salesman! The dealership processed our purchase of the car extremely fast due a time constraint. The car is in perfect condition! Thank you very much from a ve The dealership processed our purchase of the car extremely fast due a time constraint. The car is in perfect condition! Thank you very much from a very satisfied buyer. More
by Patty.burke39
Employees Worked With
February 21, 2026
I have bought my last three cars from Lonnie and will come back again and age come back again and age More
by Actuarysce
February 21, 2026
Dealership is amazing. The service is always false and courteous. Everything Oliver said is exactly how it happened. From the wait time to the work that was done, and the e The service is always false and courteous. Everything Oliver said is exactly how it happened. From the wait time to the work that was done, and the estimated charges. More
by Bob
February 20, 2026
Everyone I dealt with at Arlington Heights Ford was knowledgeable, responsive and courteous. It was a great experience. knowledgeable, responsive and courteous. It was a great experience. More
by Jason.horwitz
February 19, 2026
Rich helped me get a dodge ram thank you he treated me very well thankyou very well thankyou More
by Cj
February 17, 2026
Elliot was great and made the process of my trading for a new bronco easy! new bronco easy! More
by EGZ
Employees Worked With
February 17, 2026
We had a great experience at this dealership. The team was very helpful in helping us find the right car and made the whole process smooth and stress-free. Highly recommend The team was very helpful in helping us find the right car and made the whole process smooth and stress-free. Highly recommend More
by Danielaaragon87
Employees Worked With
February 17, 2026
Great staff, amazing costumer service, ontime. Bought my 2 cars from them and getting all the services I need for more than 6 years Highly recommend. Bought my 2 cars from them and getting all the services I need for more than 6 years Highly recommend. More
by ssiyonit
Employees Worked With
