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Arlington Heights Ford

Arlington Heights, IL

5.0
5,204 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,204 reviews

October 01, 2025

Lonnie is awesome and easy going,low pressure. glad he was our salesman. Answered all my questions. Not phoniness! More

by PDurovec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We're glad to have a member like him making customers feel satisfied and at ease.

October 01, 2025

JB thank you for your excellent service in communicating each step while our car was being repaired. David and Jean Haen More

by Dhhjmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

We're glad our team could assist you effectively. Arlington Heights Ford appreciates your kind words.

September 30, 2025

Great people, wonderful experience! Highly recommend this dealership if you are looking for a new car. More

by Alison.k.eber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience! We’re delighted to hear that you had a wonderful visit and appreciate your recommendation. Arlington Heights Ford looks forward to helping you again in the future!

September 30, 2025

Great Fantastic Big Tyme Service Freindly Getting it done. Best Ford Dealership top notch oh yeah More

by Password
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

Thank you for your feedback! We’re thrilled to hear you had a fantastic experience and appreciate your kind words. We look forward to serving you again at Arlington Heights Ford!

September 30, 2025

Easy to work all people at this dealer. Michael Rodriguez is highly recommended. General manager is super nice too! More

by Daveharvey
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

Thank you for the kind words about our team at Arlington Heights Ford. We're glad to hear you had a positive experience.

September 30, 2025

Jesus and team made the buying process go very smoothly. We would buy here again! More

by JTrain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Arlington Heights Ford responded

We're pleased to hear that our team made the buying process smooth for you. Thank you for choosing Arlington Heights Ford.

September 30, 2025

Tim was very helpful and let me go on an overnight test drive to show the family More

by Kstank32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Arlington Heights Ford responded

We’re happy to hear you had a great experience with our team. Thank you for choosing Arlington Heights Ford.

September 30, 2025

Great people to work with! I will definitely buying another work truck from them next time. More

by toddhayden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Arlington Heights Ford responded

Thank you for your kind words about our team at Arlington Heights Ford. We look forward to assisting with your next work truck purchase.

September 29, 2025

Great and friendly salesman who helped us with the sale of our new car he took his time to explain also answer any questions. More

by Sheilaaquino62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience. We hope you enjoy your new car from Arlington Heights Ford.

September 29, 2025

Mikey is the best nephew! He helped me get a car that I very much needed! More

by Sheilaaquino62
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Arlington Heights Ford responded

We're glad to hear our team helped you find the car you needed. Thank you for choosing Arlington Heights Ford.