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Arlington Heights Ford
Arlington Heights, IL
4,534 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,534 reviews
November 17, 2024
Steve was fantastic… he was helpful and polite… highly recommend him . made the car buying experience, seamless, and easy, which is not how I have experienced it before recommend him . made the car buying experience, seamless, and easy, which is not how I have experienced it before More
by daniel_jacob
Employees Worked With
November 16, 2024
Jesus was awesome. I would not have been a buyer without his assistance and approach. Really glad I came in today. Friendly, genuine and timely. I would not have been a buyer without his assistance and approach. Really glad I came in today. Friendly, genuine and timely. More
by Damian
Employees Worked With
November 16, 2024
They always do a good job of trying to get you in and out quick so you're not waiting too long quick so you're not waiting too long More
by kornnug531
Employees Worked With
November 16, 2024
I had such a great experience with Rich and the team. They explain everything clearly and help make a smooth transition to my new car! They explain everything clearly and help make a smooth transition to my new car! More
by cole6917
November 16, 2024
Mike Waddle was very helpful, gave me updates as my service was happening and it was so quick! service was happening and it was so quick! More
by cassidymullins20
Employees Worked With
November 14, 2024
November 14, 2024
The dealership treatment was very good. Lonnie Catanese very professional and very happy with his service. Lonnie Catanese very professional and very happy with his service. More
by mpkearney515
Employees Worked With
November 14, 2024
I can always rely on AH Ford Service Dept. As a 20+ year customer, I can count on reliable service for my vehicle. Thank you! As a 20+ year customer, I can count on reliable service for my vehicle. Thank you! More
by Pam A
Employees Worked With
November 14, 2024
The dealership and car dealer is very nice, helped me find a car for me and was very helpful about what I needed. find a car for me and was very helpful about what I needed. More
by apolaski
Employees Worked With
November 12, 2024
What an amazing experience, I walked in met Lonnie Catanese who was able too find me the perfect vehicle at a great price ! Go see him if you are in the market Catanese who was able too find me the perfect vehicle at a great price ! Go see him if you are in the market More
by stanley.paul21
Employees Worked With
