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Arlington Heights Ford

Arlington Heights, IL

5.0
5,256 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,256 reviews

October 27, 2025

Sam was very personal and professional. I appreciate the service he provided and was pleased with my experience here. More

by Mmblueprint3
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Arlington Heights Ford responded

Thank you for recognizing our team’s professionalism. We at Arlington Heights Ford appreciate your kind words and your business.

October 25, 2025

Great people, was very kind and helpful. Good location too. Wish they would negotiate price better. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Arlington Heights Ford responded

Thank you for recognizing our team's kindness and helpfulness at Arlington Heights Ford. We appreciate your feedback on pricing and will take it into consideration. Your input helps us improve.

October 25, 2025

Lonnie was great to work with. He was very kind, personable, and professional. All around great guy to work a deal with. More

by Mattae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience. Our team at Arlington Heights Ford is glad to hear you had a positive interaction. We appreciate your feedback.

October 25, 2025

We had a great experience working with Jazmin and the Arlington Heights team. Friendly, stress-free, and professional service. More

by Nirav19shah79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazmin Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Arlington Heights Ford responded

Thank you for sharing your experience with Arlington Heights Ford. Our team strives to make every visit smooth and professional. We appreciate your feedback.

October 25, 2025

Everyone was very friendly and knowledgeable. The purchase process was very smooth and easy. Thanks to everyone on making the process a great experience. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Arlington Heights Ford responded

We appreciate your kind words about our team and the smooth purchase process. Thank you for choosing Arlington Heights Ford. We're glad to have made the experience positive for you.

October 25, 2025

Elliott is very personable and friendly. He made the whole car buying experience easy and seamless. More

by michelempeetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Arlington Heights Ford responded

We're glad to hear our team made your car buying experience smooth. Thank you for choosing Arlington Heights Ford. We appreciate your feedback.

October 25, 2025

Got me in and out with my truck in no time super nice and easy to work with. Would deal with him again More

by Keylay101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Arlington Heights Ford responded

We appreciate your feedback and are glad our team could assist you quickly and smoothly. Thank you for choosing Arlington Heights Ford.

October 25, 2025

Bought a raptor and came from Indiana. Tim did a great job helping us through the process. Such a nice guy More

by Trey3322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Arlington Heights Ford responded

We appreciate you choosing Arlington Heights Ford for your Raptor purchase. Our team is glad to assist you through the process. Thank you for sharing your experience.

October 24, 2025

Sam was an absolute pleasure to work with! Very friendly and knowledgeable. Would work with this dealership and Sam in the future! More

by Lucasgallagher777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2025 -

Arlington Heights Ford responded

We're glad our team provided a positive experience for you. Thank you for choosing Arlington Heights Ford. We appreciate your kind words.

October 24, 2025

Great experience here! Lonnie helped and worked with us to get the vehicle we wanted. More

by Eddiet95
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Uphoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN MCCARTY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Burklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Arlington Heights Ford responded

We're glad our team could assist you in finding the right vehicle. Thank you for choosing Arlington Heights Ford. We appreciate your feedback.