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Arlington Heights Ford
Arlington Heights, IL
4,550 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,550 reviews
September 04, 2024
Colton is THE BEST vehicle sales associate I’ve ever dealt with! He is super knowledgeable about Ford vehicles. He’s also engaging and professional!! dealt with! He is super knowledgeable about Ford vehicles. He’s also engaging and professional!! More
by smcves
September 03, 2024
Tony, Brian and Teddy were all awesome! ! They were very helpful. Couldn't have asked for better service from start to finish. ! They were very helpful. Couldn't have asked for better service from start to finish. More
by Cmgroff
September 02, 2024
Was a great experience, Elliott was very nice and personable. I am very happy with the purchase and car. personable. I am very happy with the purchase and car. More
by bradleyw5665
Employees Worked With
September 02, 2024
The experience was easy and Lonnie was amazing I would definitely recommend my friend and family. definitely recommend my friend and family. More
by mauriceaward
September 02, 2024
Good guy - made the deal easy and FAST! That was my objective and he kept me from having to continue to shop. Nice job That was my objective and he kept me from having to continue to shop. Nice job More
by Macinchi
September 02, 2024
This is the 4th car that i buy from Jesús Sánchez if you in the market for a car came ser him.. in the market for a car came ser him.. More
by Michis2
September 02, 2024
Si está buscando un auto venga aquí Arlington Heights Ford pregunté por Jesús Sánchez este es mi 5 carro k compro aquí con el.. Ford pregunté por Jesús Sánchez este es mi 5 carro k compro aquí con el.. More
by gomezvega142
August 31, 2024
Steve was a great salesman! Truly awesome experience on all levels!! Great people and I got all my wishes!!! Truly awesome experience on all levels!! Great people and I got all my wishes!!! More
by brownkelly6311@yahoo.com
August 31, 2024
Very helpful with searching for a car, getting me out as quick as possible . Would come back again! quick as possible . Would come back again! More
by Bkaczmarek623
Employees Worked With
August 31, 2024
My whole experience went very well and Arlington Heights Ford went above and beyond my expectations!! Ford went above and beyond my expectations!! More
by Simonp
