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Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
4,714 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,714 reviews

November 28, 2024

It was really great and easy getting referred to Isaiah quick easy fair price would definitely recommend working with Isaiah again More

by Kyle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaiah Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Arlington Heights Ford with Isaiah. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your vehicle! Sincerely, The Team at Arlington Heights Ford

November 27, 2024

Mike was VERY courteous, and explained everything that was needed to service my Ford Escape. Great person to have on their team indeed. More

by bobh102244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Arlington Heights Ford, and we appreciate your kind words about our team member. It's great to know that Mike provided you with excellent service for your Ford Escape. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Arlington Heights Ford

November 27, 2024

Segundo carro k compro aquí con Jesús sanchez vengan aquí se lo recomiendo pregunte por el. More

by Oelvira821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anzelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Arlington Heights Ford responded

Gracias por tu comentario. Estamos muy contentos de saber que has adquirido tu segundo carro en Arlington Heights Ford con Jesús Sanchez. Apreciamos tu recomendación y esperamos verte de nuevo en tu próxima visita. ¡Disfruta de tu nuevo vehículo! Sincerely, The Team at Arlington Heights Ford

November 27, 2024

Sam has been wonderful to deal with. Very personable, no pressure, all my questions answered and very accommodating with me taking to third party to look truck over. I highly recommend More

by Kim
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Arlington Heights Ford responded

Thank you, Kim, for your thoughtful review! We're thrilled to hear about your positive experience with us at Arlington Heights Ford. It’s great to know that you found our team accommodating and able to address all your questions. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

November 26, 2024

Exceptional service, knowledgeable staff, and a seamless buying experience. Highly recommend this dealership to everyone! More

by ypower
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with our knowledgeable staff at Arlington Heights Ford. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

November 26, 2024

Elliott was Friendly and easy to work with. Listened to our needs & made sure we nw exactly what we were getting More

by Shrngru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Arlington Heights Ford with Elliott. We value open communication and strive to meet our customers' needs. We look forward to welcoming you back for your next visit! Sincerely, The Team at Arlington Heights Ford

November 26, 2024

A very easy time to deal with the dealership and Elliot the salesman on the sale More

by jjgru60515
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had an easy experience with Arlington Heights Ford and our salesman, Elliot. We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Ford

November 26, 2024

Very efficient and kind staff. Willing to do the best for the clients wants and needs. More

by jessica digioia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We at Arlington Heights Ford are thrilled to hear that you found our staff efficient and kind. We always strive to meet our clients' wants and needs, and your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

November 24, 2024

We had a very good experience working with Elliott, Brian and Joe! Thank you all! More

by Artblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Elliott, Brian, and Joe at Arlington Heights Ford. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, The Team at Arlington Heights Ford

November 24, 2024

Elliot was fantastic! Friendly, funny and helpful! Brian was very helpful with financing! Great team! More

by Jshankarsri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear that Elliot's friendly and funny approach made your experience enjoyable, and that Brian was helpful with financing. Our team at Arlington Heights Ford truly appreciates your feedback and looks forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

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