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Arlington Heights Ford
Arlington Heights, IL
4,549 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,549 reviews
October 07, 2024
Very good service from Tony and Teddy. Top of the line arlington heights ford Thank you so much Top of the line arlington heights ford Thank you so much More
by Rpasek4031
October 07, 2024
The customer service and expert knowledge of the vehicle convinced me to purchase a vehicle today as I only came in to test drive a Ford Explorer. Isiah Romano and his manager put me at ease and worked hard convinced me to purchase a vehicle today as I only came in to test drive a Ford Explorer. Isiah Romano and his manager put me at ease and worked hard to get me at a comfortable price and payment. Can’t say enough good things about this team. More
by Fxolivo
October 06, 2024
Steve got me the car I wanted at the price I wanted. Incredibly smooth experience Incredibly smooth experience More
by dave
Employees Worked With
October 05, 2024
I had the great pleasure to work with Lonnie Catanese. He was very accommodating and patient with the process! He was very accommodating and patient with the process! More
by Matt
Employees Worked With
October 05, 2024
I'd also like to give 5 stars to Israel and Teddy! They were all great from start to finish! Kudos to all three! They were all great from start to finish! Kudos to all three! More
by Dabandit71
October 05, 2024
Lonnie Catanese made the purchase of our 2024 ford expedition max very easy and he is a great person to deal with as are all of the people at arlington heights ford. expedition max very easy and he is a great person to deal with as are all of the people at arlington heights ford. More
by jpjacob85
Employees Worked With
October 04, 2024
Professional service. Great people. Thank you. For all you help Jesus Sanchez is the best Great people. Thank you. For all you help Jesus Sanchez is the best More
by Mglinska921@gmail.com
Employees Worked With
October 04, 2024
We just bought the car and we are extremely satisfied. Thank you Jesus and Joe for the excellent service. Thank you Jesus and Joe for the excellent service. More
by Marcin
Employees Worked With
October 04, 2024
Tony and teddy were a pleasure to work with. They made the experience great. I would highly recommend them both as well as the dealership. They made the experience great. I would highly recommend them both as well as the dealership. More
by Grafer-69
October 03, 2024
Isaiah was so informative and a pleasure to work with. He made the whole car buying process easy and fun! He made the whole car buying process easy and fun! More
by ekm
