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Arlington Heights Ford
Arlington Heights, IL
4,714 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,714 reviews
December 29, 2024
Isaiah Romano was great to work with and very helpful. He was professional, honest, and wasn’t pushy at all. Isaiah was straight forward and to the point. He was professional, honest, and wasn’t pushy at all. Isaiah was straight forward and to the point. More
by Christophercweg
Employees Worked With
December 28, 2024
Isaiah was very helpful, patient, and honest and was a pleasant experience from start to finish. pleasant experience from start to finish. More
by Judy t
December 28, 2024
Jerry and Mike in the service department are the reason I have purchased 6 Fords from AH Ford have purchased 6 Fords from AH Ford More
by irisheyes43
December 28, 2024
Thank you Lonnie Catanese was worth the drive from missouri, if you are in the market for a new or pre owned vehicle go see Loonie missouri, if you are in the market for a new or pre owned vehicle go see Loonie More
by jpwideman
Employees Worked With
December 28, 2024
Steve, was very helpful from the start of the process to the end. He made me feel at home and help me fully understand what I was buying and what I was getting in return. I would recommend anyone to come ch the end. He made me feel at home and help me fully understand what I was buying and what I was getting in return. I would recommend anyone to come check out Arlington heights ford and pick up your next car here! More
by kevincarr123
Employees Worked With
December 28, 2024
Elliot was great, helped my mom get a car and we were in and out. 15/10 and out. 15/10 More
by Kristif007
December 28, 2024
Elliot is Super Cool and made my Ranger purchase easy seamless and worth driving from Michigan 😊 seamless and worth driving from Michigan 😊 More
by Misunset25
December 28, 2024
They shook my hand very firmly. it was a very respectful experience, The people at this dealership are very respectful and kind. it was a very respectful experience, The people at this dealership are very respectful and kind. More
by Bobbert
December 28, 2024
The buying experience here was excellent. Rich and Jose help us get through the process smoothly. Rich and Jose help us get through the process smoothly. More
by Mike A
December 26, 2024
Amazing customer service and finance support to my needs. Felt like home with the help they provided . Felt like home with the help they provided . More
by aljele2
