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Arlington Heights Ford
Arlington Heights, IL
4,649 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,649 reviews
November 25, 2024
Greta dealership, great person, great experience. I suggest anyone looking for a car to 100% go to Isaiah I suggest anyone looking for a car to 100% go to Isaiah More
by NNAPOLES
Employees Worked With
November 24, 2024
We had a very good experience working with Elliott, Brian and Joe! Thank you all! and Joe! Thank you all! More
by Artblack
November 24, 2024
Elliot was fantastic! Friendly, funny and helpful! Brian was very helpful with financing! Great team! Friendly, funny and helpful! Brian was very helpful with financing! Great team! More
by Jshankarsri
November 24, 2024
Family owned means something. We made the drive down from Madison to make this purchase because of the way we were treated before we even stepped foot into the dealership. Jacob, We made the drive down from Madison to make this purchase because of the way we were treated before we even stepped foot into the dealership. Jacob, Israel, Isaiah and Teddy treated us right from start to finish. What a great group of friendly and kind folks. Good feelings mean a lot and we certainly felt cared for here. More
by Mod Lang
November 23, 2024
Jeremey and Israel were wonderful to working with. They made us feel so comfortable and we left feeling like family. We are very pleased with our purchase. They made us feel so comfortable and we left feeling like family. We are very pleased with our purchase. More
by andrews.isabel
November 23, 2024
Rich and Jeremey helped us get a new van and we will buy five more next year thankyou five more next year thankyou More
by Victor Taras
November 23, 2024
Great salesman and the best Dealer ever. They found out what I wanted and gave me a great deal on my new truck and trade in. They found out what I wanted and gave me a great deal on my new truck and trade in. More
by Animal
Employees Worked With
November 22, 2024
Very friendly, helpful, salesman was very nice and accommodating. Very knowledgeable about the car and helpful with explanation of car details. accommodating. Very knowledgeable about the car and helpful with explanation of car details. More
by lriber
Employees Worked With
November 22, 2024
Dealership is nice and easy to work with. Will definitely return if I’m in the market again Will definitely return if I’m in the market again More
by BRYANWIDERSKI
November 22, 2024
Just had the pleasure of buying a truck from Lonnie. He was fantastic and not pushy at all. I have just found my new favorite dealership. Go see Lonnie He was fantastic and not pushy at all. I have just found my new favorite dealership. Go see Lonnie More
by Michele.bourdage
Employees Worked With
