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Arlington Heights Ford
Arlington Heights, IL
4,549 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,549 reviews
October 19, 2024
Many thanks to the seller Lonnie! !! He helped us buy a car very quickly, he is a great specialist in his field! !! He helped us buy a car very quickly, he is a great specialist in his field! More
by Michail
Employees Worked With
October 19, 2024
This was a great experience! Very knowledgeable and honest. Highly recommend in all aspects. Thank you. Very knowledgeable and honest. Highly recommend in all aspects. Thank you. More
by kinglori31
Employees Worked With
October 19, 2024
Arlington Ford helped so much with locating the car I wanted with the exact specifications. Even after a confusing start, Lonnie took over and really helped finalize my decision. Jose was great with comm wanted with the exact specifications. Even after a confusing start, Lonnie took over and really helped finalize my decision. Jose was great with communicating day to day too. Thanks so much AHFord!!! More
by Ptbamvm
Employees Worked With
October 17, 2024
I highly recommend AHF for Servies and Sales. Easy to make appointments and well informed thru the service department. Easy to make appointments and well informed thru the service department. More
by jeffroberts
October 16, 2024
We bring our RV and my son’s ford here for regular service and maintenance. All the staff are friendly and helpful. Great dealership. Highly recommend!! service and maintenance. All the staff are friendly and helpful. Great dealership. Highly recommend!! More
by DSAVOIA1
Employees Worked With
October 16, 2024
JB was courteous and professional and very helpful. He made the experience painless and in the future I would gladly work with him again. He made the experience painless and in the future I would gladly work with him again. More
by keithpierce27
Employees Worked With
October 15, 2024
Thank you to Colton at Arlington Heights Ford. Great coffee and great service will definitely come back Great coffee and great service will definitely come back More
by eric.behun
Employees Worked With
October 12, 2024
The service is always excellent and the people go above and beyond with courtesy and information and beyond with courtesy and information More
by Linda
October 12, 2024
Made everything super easy for me. Gave me a good amount for my trade and was treated with perfect customer service by Isaiah Gave me a good amount for my trade and was treated with perfect customer service by Isaiah More
by Jason
Employees Worked With
October 12, 2024
I had a great experience with Elliot start to finish. He was patient, answered all my questions, and was overall awesome to work with! He was patient, answered all my questions, and was overall awesome to work with! More
by isabellaflorio37
Employees Worked With
