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Arlington Heights Ford

Arlington Heights, IL

5.0
4,648 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Contact Dealership

801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,648 reviews

December 02, 2024

Awesome dealership , great salesman , my 4th vehicle I got from the . Awesome salesman Jesus Sanchez More

by Yousof33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us at Arlington Heights Ford and that Jesus Sanchez has been able to help you find your fourth vehicle. We truly appreciate your loyalty and look forward to serving you again in the future. Enjoy your new ride! Sincerely, The Team at Arlington Heights Ford

December 01, 2024

Very good communication and very honest Would recommend made us feel very comfortable thank you so much More

by Jazmine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you experienced good communication and felt comfortable during your visit to Arlington Heights Ford. We appreciate your recommendation and look forward to serving you again. Thank you for choosing us! Sincerely, The Team at Arlington Heights Ford

December 01, 2024

Thank you so much everything went by quick and very good communication, felt very comfortable More

by Guillermo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Ford responded

Thank you for your positive feedback! We're thrilled to hear that your experience at Arlington Heights Ford was quick and that our communication made you feel comfortable. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

Great help, couldn't be more excited! Very helpful throughout my process of getting my first truck! More

by mj.muetterties
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience getting your first truck at Arlington Heights Ford. Our team is dedicated to providing excellent service, and your excitement means a lot to us. We hope to see you again soon and appreciate you sharing your experience! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

Lonnie Catanese made the car buying process an easy and smooth process. He answered all of my questions and was very knowledgeable. It was a great experience working with Lonnie! More

by Car
Recommend Dealer
Yes
Employees Worked With
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Lonnie made your car buying experience easy and smooth. His knowledge and willingness to help are truly valued at Arlington Heights Ford. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

Nice smooth process, done most negotiations via email, good inventory, kept their promises, will recommend More

by andrey.petrov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anzelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Hannemann
Dec 03, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a nice smooth process with Arlington Heights Ford and appreciated the convenience of negotiating via email. It's great to know that our commitment to keeping promises and maintaining a good inventory met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

Jeremy is a well seasoned salesman and wasn't too pushy. He was very friendly, helpful and knowledgeable. Teddy from financing got me in and out, which made my car buying process a breeze. Would highly reco More

by tatianajohnson99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your great experience with Jeremy and Teddy at Arlington Heights Ford. Our team strives to make the car buying process as smooth as possible, and we appreciate your recommendation. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

November 30, 2024

Steve is the man! Always gets me the best deal. My last 3 cars have been from AH ford More

by ljneri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Steve has consistently provided you with great deals at Arlington Heights Ford. We appreciate your loyalty and look forward to helping you with your next vehicle. See you again soon! Sincerely, The Team at Arlington Heights Ford

November 29, 2024

This is our go to shop for service on our Ford Explorer. They always have top notch service, both in and out of the shop. We will continue to bring our business back. More

by jeremy.schmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear that Arlington Heights Ford is your go-to shop for servicing your Ford Explorer. We appreciate your trust in us and look forward to continuing to provide you with top-notch service. Don’t hesitate to visit us again! Sincerely, The Team at Arlington Heights Ford

November 28, 2024

Mike waddle did great He did a great explanation what was going on during my oil change More

by ciscom57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Arlington Heights Ford responded

Thank you for your fantastic review! We're thrilled to hear that Mike provided you with a great explanation during your oil change. At Arlington Heights Ford, we strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, The Team at Arlington Heights Ford

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