Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,856 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,856 reviews
March 08, 2025
Lonnie Catanese helped with a new car purchase. Answered all my questions. Was very knowledgeable . Answered all my questions. Was very knowledgeable . More
by johnmeciej
Employees Worked With
March 08, 2025
Very helpful nice and respectful people they were able to help with my budget I didn’t have to fight with them love the team thank you help with my budget I didn’t have to fight with them love the team thank you More
by Cc412129
March 07, 2025
Tim was very welcoming. My time here was pleasant. Very satisfied would highly recommend to all. Tim was great My time here was pleasant. Very satisfied would highly recommend to all. Tim was great More
by trinette.little
March 07, 2025
Lonnie is a great salesperson, Very friendly and knowledgeable. My husband and I enjoyed our sales experience. knowledgeable. My husband and I enjoyed our sales experience. More
by wendi0038
Employees Worked With
March 06, 2025
Elliott and Lon and everyone at ah ford were extremely helpful and made the entire process very easy helpful and made the entire process very easy More
by Anita.annen
March 06, 2025
Tim located me a truck and made the process easy. I’ve bought and serviced here for 30 years and will continue to do so. I’ve bought and serviced here for 30 years and will continue to do so. More
by Sferg82
March 05, 2025
Mike was a great associate. Very professional and the service was timely and took care of my concerns. I’ll keep coming back. Very professional and the service was timely and took care of my concerns. I’ll keep coming back. More
by Kontjoe
Employees Worked With
March 05, 2025
I had an outstanding experience with Elliot at Ford today. He was incredibly patient, accommodating, and honest throughout the entire process. I’ve purchased four cars in the past eight years, and I’ve today. He was incredibly patient, accommodating, and honest throughout the entire process. I’ve purchased four cars in the past eight years, and I’ve never come across a salesperson like Elliot. His attitude and passion truly shine, making the experience enjoyable and stress-free. I sincerely appreciate the excellent service—thank you, Elliot! More
by joe.dervishoski
Employees Worked With
March 03, 2025
Super friendly, super fast. In and out experience. Great atmosphere as well as great service. Highly recommended In and out experience. Great atmosphere as well as great service. Highly recommended More
by Peter G.
March 03, 2025
Kirkland helped us out with everything from start until end . Changed our view on car purchase in a good way. He gave us beautiful experience and understanding that we didn’t get in other dealers 10/10 end . Changed our view on car purchase in a good way. He gave us beautiful experience and understanding that we didn’t get in other dealers 10/10 More
by Kuchubaevakarina
Employees Worked With
